Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

How to do a temporary broad discount for all items

Free shipping

Am offering Free Shipping but my active still show price + postage. Can I correct that now that the auctions have started?

The new international shipping email

I did not get an email inviting me to use the new International Shipping option with eBay. Instead I was just opted in and didn't know it until I got an offer from a buyer in Australia. Should I wait until I get the official email from eBay to opt in...

Resolved! No Returns

I have a few adds that I would like to change to No Returns Allowed. I am unable to locate how I can change this listing to show this. Do I just update the description to say No Returns Allowed? Thanks for you input.

Glitch or discontinued?

I printed out a shipping label this morning and noticed something missing.I forget exactly how it was worded but "send a message to the buyer" is no longer there.Glitch or discontinued?

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Resolved! Regarding the delay in disbursement of money

hello I am eBay seller. Due to delay in receiving an item, payment was temporrarily stopped. But the buyer informed that the item has been recived.My payment was due in June 09,but eBay has not yet paid me.What should i do about thisthank you

How to remove untrue negative feedback

A buyer recently claimed that I sold them a fake poster. I sent this person backup information proving the false claim plus an email I received from the previous owner. The buyer ignored this information and went ahead and left the negative feedback....

I sold an item with a pickup option. It s to be picked up, but I was charged $30 for shipping. Why?

Buyer claims item is damaged but seems to want to get it repaired

I sent a unique vintage item to a buyer. It was functioning perfectly when I packaged it up, but the buyer says it is not working properly on arrival. They said it will cost them a certain amount to have it repaired, and the amount is less than what ...

Shipping Fees Deducted From Bank Before Payment Enters Account

I really miss PayPal doing all the processing of payments. Sigh. eBay is taking the fee for USPS out of the bank before the amount owed is in the account. So basically I have to make sure I have enough in my bank account to cover it. Might seem small...

Add a message in the dispatch confirmation email.

I leave the same message to all my buyers."MAHALO for your purchase!"It used to remember/save that message but not anymore.Is this a glitch or just how it is now? Anyone else?

Items were Delivered June 12 but Receive a Message TODAY they didn't get it

So mailed two books to this person on June 8th and they were delivered June 12th and now the buyer is messaging me today and saying she never got them. What do you usually do in this situation, do you refund or what do you do? Thanks Kyle from Kyle's...

Resolved! Why is eBay holding my funds now for a return?

Is this new? and by the way, they hold funds on some returns but not all. It must be new because it didn't happen to me since MP was started, and going back to paypal where they also never held my funds in the last 15 years

How best to handle this mess

About a month ago I made a sale and shipped it off. The buyer is overseas somewhere and the address he gave me appears to be a freight forwarding company in Delaware. When it gets to the address the buyer provided to eBay, the tracking shows it as an...

Sales

Wow, sales are non existent. Two sales in over a week, what has happened? This is beyond slow, and views also non existent. Hard to pay bills, we are wondering if we are getting punished for some reason. Have a great day.