Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Support unable to remove expired offer - tells me to end listing and lose all of my watchers lol

Frustrated as usual with eBay support. One of my listings is for customers to be able to inquire about a quote. It has been up for a long time, has plenty of messages, etc. Someone submitted an offer on the listing over a month ago and it expired, wo...

Sale date changed

I made a sale on 5/29. Buyer hasn't paid yet. Today in my sales it shows the sale was made today and the buyer has 7 more days to pay. How can the date of a sale change?

Organizing Unsold Listings

Does anyone know if unsold listings can be listed based on end date rather than alphabetically/numerically based on the first character of the title? It is clear how to organize the sequence of the categories in the table but I'd rather have them ord...

Please turn my store back on. I can't survive like this!

I don't know what ebay did to my listings for the past few days but sales have been abysmal. I was going steady for some time, my average daily was being met then all of the sudden a few days ago things started dropping off. I can't survive on $60 a ...

Resolved! Profile Picture Of Yourself

Any thoughts on your profile picture of yourself? I have done it before, done my dog, etc.

lost a package some how

buyer bought a shoe, i shipped and its been about 2 weeks and the package's tracking isn't even showing up in fedex. im trying to figure it out. i drop of packages at location ''A' all the time. but location 'A' is has inconsistent hrs. i googled n f...

Buyer returns over $400 in items, won't provide tracking.

I have a buyer who opened a return for over $400 in items. They then messaged me and said they sent everything by buying their own label from USPS. I then sent them a message and asked for the tracking number so I can look out for the package, they d...

Monthly Chat - June 7th at 1:00 pm PST

We are excited to announce that June’s Monthly chat will be held a week early. We will be joined by Stephanie Hall from the Up & Running Grants team who will be discussing the 2023 Up & Running Grants! Be sure to join us here for an exciting session ...

Resolved! New Ebay Seller How Long Must I Wait for Sales to Get Going

I started listing items on Ebay about a month ago and so far have only sold one item. I have about 80 items, and continue to list items a few each day. I have clear pictures, detailed descriptions and have lowered prices when eBay suggests. I have of...

temporarily restricted from selling and buying on eBay

Hello Guys, i got received this email this morning. We wanted to let you know that you have been temporarily restricted from selling and buying on eBay because of concerns about your seller account. This must be frustrating, but measures like these h...

New chat-style messaging experience causes emails for every single message like "Hello"

eBay!New message from ihaveneverusedebaybefore(0) hello Hey! Maybe you should REPLY to this message? Or maybe you want to REPLY WITH OFFER? Wow! It looks like this message was related to this item: blah blah blahLink to blah blah blahPhoto of blah bl...

Can International Buyers file a SNAD, and if who absorbs the outrageous shipping and custom fees?

Can International Buyers file a SNAD, and if who absorbs the outrageous shipping and custom fees back and forth?The seller has no idea how carefully the buyer will protect a fragile, antique item returned totally damaged but not stated by the Interna...

False Vero Against Me

Has anyone dealt with false vero from a competitors apparently eBay is allow another competitors to take down my listing for Copyright. I research the email on the Vero and its a personal user email! and the company is not even affiliated with copyri...

I think my buyer is a liar

I sold a sublimation printer to a buyer on May 25th. It was brand new as I had just bought it in April and after a couple of days of using it, realized I hated it. I even added extra items and a note since those items were specifically for the printe...

Total disregard for sellers

as I understand it. Once a item was confirmed delivered by its tracking number. If a buyer tried to claim missing items the case would be automatically closed if the package delivery was confirmed by said tracking. apparently now a package can be del...