Selling

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Resolved! USPS new rule, only have to scan part of pick up

Mail lady just stop by, they had a meeting(rural couriers) and were told their only require to scan a few packages when they do a pick up. She was told she only had to scan 5 packages when she picks up, even if you have 20, and let the sorting center...

Buyer claims to be a witch, threatening with curses and end my life

So a buyer is claiming that item was not in box and give them refund. Message they sent was "Give me my refund, I am a witch and if you don't you'll start having health problems and end life." English wasn't proper but that is what they sent. I notif...

Reviewing a potential buyer feedback profile - eBay needs to revise an include all history

The feedback rating / profile is a mess! I have a potential buyer, I reviewed their profile. Side note: I think they are using a freight forwarder in Oregon. I decided to review all of their feedback rating. When I click on 'left for others', it show...

Is it just me or do running sales/sending coupons halt sales?

Everytime I run a sale, for holiday or just flash sale, or offer limited time public coupon sales halt until the sale time during expires? I also send out private coupons to repeat buyers to followers, subscribers, groups and though ebay says "Coupon...

Unpaid item

I'm having trouble filing an unpaid item. Does anyone know the link?

editing photo section

I cannot edit photo section in a "sell similar" listing. Not a stock photo No problems with first listing. Calls for video and cannot change to photo Complete your listingVIDEOSee photo optionsUpload videoor drag and drop

Resolved! Buyer paid but will not respond to my questions about shipping.

A buyer submitted and offer of $810 which Ebay automatically accepted as I had set that as a minimum on the listing. Buyer paid about 30 hours after they made the offer. The buyer has no feedback and they are a brand new account. I've messaged buyer ...

they're making it impossible to sell on ebay

there are many issues as a seller. managed payments for one. we know why they hosed pp but it worked for most of us. now they hold my money. just what i need ebay holding my money, giving it to me seemingly whenever they want. forced returns. i had a...

International shipping

Did eBay unilaterally enroll everyone into international shipping? I never agreed to sell overseas and specifically state in all my descriptions: “U.S. bidders only, please.”

Resolved! EBay decided to move me in a different country. However, I still have an old county in settings

I got a Canadian flag on the top of EBay site today and I cannot get rid of it. I checked all my addresses, I’m still in US. However, when I try to list, the price is in Canadian dollars and US shipping goes as international. I don’t see anywhere in ...

Promoted Listing Still Not Many Views

I am promoting my listing, have coupons, etc. I put promoted listings at percent at 10% to 15%, and on average I get a 100 views a day. Than I notice there are different times when I get views. For example, I may have 6 views for 4 hours, than get 3 ...

Buyer came back to me FIVE months saying item not received - do I need to respond?

Honestly, I'm a bit perplexed by this. To summarise:Was clearing out items (like we all do)Posted the item to the address the buyer listed on his eBay profile (and confirmation) back in late December5 months later, says "never received item, can you ...

Sales Report: Gross Sales and Net Sales

Sellers Hub, Performance Tab, Sales. For the purpose of reporting income, calculating taxes owed, etc, what figure do I use as top line sales? Do I uses "Total Sales" that includes seller fees, shipping paid by buyer, and buyer sales tax handled by e...

Question

If I use the new eBay international shipping program do I still need to figure out international shipping rates or just the domestic rate to get to ebays shipping center? Thx

Resolved! eBay let the buyer keep both my money and my item.

Riddle me this, people. I sent an item to the buyer (US-China). The buyer chose the delivery method - USPS First Class mail, which does not track in his home country (or so we thought). Time goes by. The buyer files a claim against me for a full refu...