Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Can I cancel a sale before shipping due to the expectation of a high maintenance buyer ?

I have sold an item today and the buyer paid.Right after he sent me a message questioning the item.I have been around long enough to detect a high maintenance buyer and a potential return coming or a push for partial refund.If I cancel the sale witho...

Is there a list anywhere of buyers that have a history of providing offers and not paying?

I've recently been having a fairly large amount of offers that fail to pay. Is there any list somewhere of buyers that do this? The blocking buyer function hasnt really prevented this, nor has requiring a payment method to be provided prior to making...

Resolved! A buyer's account was suspended before I could ship their item. May I ship it now?

We sold an item on Sep 6. but saw no notification 'til the 13th, when the buyer emailed to inquire. When I responded my message was blocked with a note the buyer's account was suspended, looks like the first day it was opened and they placed their or...

how many of you are being charged the very high not as described fee?

Hi, i'm curious how many of the sellers who regularly read and post on the message board are still being charged the very high not as described penalty.. As we all know, the penality, once applied can take months to time off. This is because of the w...

We've updated messaging. Try it now

I'd like to try it now but whenever I click 'Try it Now' in the pop up box nothing happens. Anyone else have the same problem?

How would you proceed with this return?

I talked about this in a earlier post but there have been some new developments.Buyer buys 4 boxes of chocolate chip macadamia nut cookies.A month later he opens a return saying i sent him the wrong flavor.He says i sent him just plain macadamia nut....

Hmm :D

The weather in Alabama is soo good this week 0% humid and upper 70s/lower 80s I been taking my stuff outside under a shade tree and start taking photos/listing items. I wonder who else list items outside when its nice?

Flaws in promoted listings express

Hello. I'm just posting to voice my concerns regarding the new promoted listings express feature for auctions. I sell computers, and the price is $10 for promoted listings express in that category. A large portion of my auctions are for dated compute...

Resolved! E-Bay server down Wed. evening

I went to check on the 4 items I had ending last evening but the server was down for at least 90 minutes.When It was back up, my auctions had ended and the items were in the unsold list. If the server was down when my auctions ended, I'm wondering if...

Buyers with 0 - 5 feedback

I have been on EBAY for 17 years now. Rarely do I have issues as my return rates/supposedly not received shipments are well below 1% if that. During the last month, I have had one buyer w/0 feedbacks not pay after winning an auction, and two w/0 feed...

buyer payment

How long do I wait for payment from a buyer. The item ended on Monday and this is Thursday and I haven't heard anything from them. Also how do I contact eBay if I have to cancel to make sure I don't get any charges. I checked their feedback today and...

Beware of new buyers with zeros for feedback- SELLER PROTECTION-that's a joke!!!!

I am not as mad at the scammer as I am at ebay. I sold a new OEM control valve back in August. I got a "not as described in photo" claim with a note "want immediate refund" Well that is impossible as I am 100% the guy who lists, sells and ships. I as...

Was just switched involuntarily to new listing tool, how do I return to the classic listing tool?

Help! How do I get my listings back to the classic listing tool? I was perfectly happy with that process, but just got switched involuntarily to some new listing tool which is such a time waster. It's also missing the search-for-product feature which...

Dating your vintage furniture

I inherited a settee, arm chair and chair, that I'd like to properly date. Google lens didn't identify. How do I find more information?

Shipping on new listing tool

With the new listing format the shipping has changed so I can't see any shipping costs when listing! You now have to create a shipping policy. This is terrible. I always used calculate shipping tool and chose the lowest cost. Shipping costs change mo...