Selling

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Buyer claims item is not received, but USPS tracking shows Delivered

I sold an expensive item to a buyer. The item had tracking and signature confirmation.Tracking says: Delivered, Individual Picked Up at Postal Facility Buyer claims he did not receive the item. I provided the tracking, but says that is is incorrect. ...

Customer service

A buyer messaged me and says he's having trouble purchase 4 items in one combined order in his cart. He says he can do two orders of two though. There is no discount on buying by volume for these.The buyer asks if he makes two orders, if I can combin...

Never Make eBay Your Only Option

This is something all new sellers on eBay need to see. I never type rants or ratings of anything, but eBay has created an immense amount of stress for me over the last year. In the last year eBay has posed constant issues with my account, despite bei...

Local Pickup , no tracking number. How do I get paid? $ on hold

How do I get paid by eBay? buyer picked up items (windows), as was specified in the ad.It was a local pickup, so no "tracking number" or "carrier".Buyer has verified with me that items were picked up.Ebay has my $ on hold.What do I do to get paid?Sup...

Same tracking number

Someone has just purchased 2 separate items at the same time(advertised separately but has come through as 2 items) how come the 2 items have the same tracking code its this correct? Can I ship them in the same package?New to all this so any advice w...

Resolved! Cash on collection, untick managed by ebay payments?

A friend wants me to list some of their garden equipment for parts, not working, and they asked if I can list it as cash on collection, to make it easier for them to get their money. It's for an old man who's not good with the internet or online paym...

Resolved! I ended then tried to sell similar and keep getting duplicate listing message

I ended a listing. Hit "Sell Similar" and made a few adjustments (main picture, price, description). When I try to "List the Item" it keeps telling me it's a "Duplicate Listing". Why is it doing this. Is there a time frame I need to wait between Endi...

How do I compete with sellers who aren't afraid to lose money? (Rhetorical question)

I expect people to produce counterfeit copies of valuable items and sell them for a profit. I don't like it, but I understand it. What I never expected to have to compete with on Ebay is Goodwill's garbage can. I can't figure out how thrift stores, c...

Is there a phone number for eBay

Is there a phone number for eBay that I can actually speak to a person

Ebay

I've been offered a payment for a seller to purchase an item but when I go to accept offer nothing happens. I keep pressing the button but nothing. Any suggestions please.

eBay used to be fun for sellers.....

Longtime casual eBay seller here; 1600+ 100% positive feedback ratings in over 16 years. I ship within one day, package carefully, and reply to requests promptly. My last 2 sales ended up in an unwarranted return and a discount haggling nightmare (al...

Who pays postage on a "changed mind" return?

I offer free returns for all of my items. A customer requested a return and chose "changed mind" as the reason. Once I received the item back and refunded him, he sent me a screenshot showing he was the one charged for return postage. Did it charge t...

Resolved! cant see active listings on my account

I have 8 active listings on my account but they dont show up on my profile and they dont show up when I search for them either. It has been more than 24 hours since I last edited them and Im not flagged.

How does one become an "eligible" seller for today's "HOLIDAYSAVES20" coupon sale?

I'm a little confused by the holiday coupon ad. Is this for a select few items? or sellers?

Buyer Refunded by Ebay but failed to return item twice?

Buyer said item wasn't new and wanted a return, item was new but rather than farce on I agreed to refund when item was returned. I arranged a courier for collection and provided him the shipping label through Ebay messages, collection was refused bec...