Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

online bookseller reaches end of an era

This is mostly an Amazon issue but will have a big impact here in my business as well. I have given notice at the libraries I sell on commission for. I explained that my costs of doing business have gone way up and my cut gets smaller and smaller tha...

Resolved! Estate find

So I have a question ~ I found a bag of the Cheerio coins in a safe I purchased at an estate sale. I want to list them but I honestly don’t know for how much. I see them sell from 5.00 to 1500.00 so i am really confused. I have actually a lot of diff...

Resolved! Combine shipping question. Never in 23 yrs of selling on eBay.

I had someone purchase 3 items all going to the same address. The name is different for each one though. Like Mike XXXX for Chritsmas, Jean XXXX for Christmas, etc. It won't allow me to combine ship so I assume each should be mailed individually to b...

Warning About Updating the USPS Ground Advantage using bulk edit

After doing literally hundreds of my listings over the last few days, I just noticed today a little glitch that I didn't notice before. Make sure that you add in the cost for the "Buyer Pays Flat Shipping" AND populate the field "Charge Extra for Mul...

UPLOADING VIDEO

Hello,when I try to load a video here, it bascially says when I go to upload the video, that I have no videos orphotos in my file. Photos load fine. Is this a glitch? It has nothing to do with the video I made. Just want to see if this is an ongoing ...

Resolved! Prohibited Medical Devices

Ebay has a policy on medical device - https://www.ebay.com/help/policies/prohibited-restricted-items/medical-devices-policy?id=4322 which states that devices that "require a prescription" can't be sold on Ebay. However, nearly every medical device th...

New Small Business Primarily Sells on Ebay / How do I report my monthly sales tax?

I'm a new business owner as of this year, and I sell almost exclusively on ebay for now. To my understanding eBay collects and remits sales tax on my behalf, but I have not hit threshold to receive a 1099 yet and my state still requires me to report ...

Materially Different Buyer opened electronics and now doesn't work

I sold a CD and Tape player as used but working. I tested the CD player and the tape player and both worked fine. So as I was driving to FedEx I got the cord caught in the door and it got cut off. I told the buyer the cord is no longer attached. They...

Steiners/ecommercebytes revive eBay harassment suit

From today's Boston Globe: The revised lawsuit included a bevy of evidence that emerged during the sentencings, including an eBay Powerpoint presentation to the US Attorneys Office conceding that actions of its former employees were “clearly criminal...

Charge back for cancelled order

Within minutes of a sale, I allowed a buyer to cancel an order due my small delay in shipping. EBay then issued a charge back to me and ask for my credit card information, even though I never received any money? Seems it would have too easy just to c...

Can't view sold listing.

Lately, some of the time, when I try to view a sold listing, eBay redirects me to a listing for sale. I get "We found something similar". I don't want something similar, I want to see how the original sold item was listed. Is there a way to get aroun...

Payments on Hold

I have been a Seller for only nine months. I just received a "Payments on Hold" email for the THIRD time. I have not sold any high dollar items, nor have I changed financial information. I am always in compliance with ebay policies and have 100% posi...

I'm not getting bid notices and ebay isn't sending me any more emails when my items sell.

I just sold an ebay item after getting an email notice about the customer's bid. When I first looked at his bid, the page contained info about two previous bids on the same item that I never received. I'm afraid this has been going on for years. I no...

eBay not helping with scam buyer / claims item not received

The buyer claims he didn't receive the item- he said he was on vacation when it arrived & therefore UPS is returning the item back to me. IMPORTANT: The UPS site shows something different from the eBay interface. UPS shows the item was delivered! I h...