Selling

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Free Returns -- Does seller have the opportunity to purchase insurance?

I am going to be adding Free Returns on a limited number of items.These are items that I would ship with insurance.If a buyer initiates a return, will I be able to add insurance to the label before sending the label to the buyer?

Resolved! Sketchy sale with address with bad reviews

The guy has perfect feedback but my scam radar is going wild. It started with buyer just messing me "Hi" before purchase, which I ignored because it's so strange to message without stating intentions. Eventually, he messages me if he can purchase at ...

Resolved! Delete AutoPay

I want to delete the autopay option on my account. I never wanted it, but it happened. Please help

Automatic feedback has begun (9/3)

This what I normally see on my feedback page (Notice the check box to show automatic feedback). The total is 62,088. Then I click the box and there are 4 additional FBs and the total is now 62.092 Also notice that the buyer’s name is NOT on the auto ...

Ebay threatening seller restrictions for not uploading tracking information they already have?

Overseas shipment reported item not received, but it's showing delivered! My seller account is at risk, ebay is wanting me to upload tracking information when it is already uploaded; I purchased shipping labels from eBay. Anybody else experiencing th...

Not sure if buyer is legit

Hi all - made a sale, the shipping address appears to be to a warehouse of some short (only checked due to the mailing address and the location of the buyer say 2 different things. The location of the buyer is in Australia which I didn't notice at fi...

Wrongfully Accused of Trademark Violations

On September 2nd, I received a Policy Violation from a seller. "This listing was reported by the intellectual property rights owner." for my variation listing that consisted of only their COMPANY labeled products. Some shoes were produced before the ...

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Resolved! How to filter listings to see which have Best Offer toggled on

On the Manage Active Listings page, is there any way to filter/sort to see which listings currently have Best Offer toggled on?

Buy X get Y combined shipping doesn't work

I have created a public coupon for Buy 2 get 1 Free and manually added listings to it. While testing with another account, the coupon automatically applies but shipping is not automatically combined. With the same test account, I use a different mult...

The tax number of the person who paid the income to the seller.

I would like to know the tax ID number of the person who paid the money to the seller. According to the withholding certificate, where should I contact?

Resolved! International Buyer Request for Item Value to be Limited to Item Price for International Declaration

I live in the US and received a question from an international buyer to check if I could limit the value of an item to its price only (no shipping or taxes or any other fees) for international declaration. I told them I could not do that and to reach...

Ebay advertising Irony

First, this is not a complaint, just an observation.I have been glad to see eBay ads for sellers show up in my MSNBC page. Over the last few days, I am seeing ads for Dukes of Hazard merch. Don't get me wrong, loved the Dukes, but it strikes me funny...

I love when this happens

Sell a brand new fresh from the manufacture part that is basically just a switch.Buyer claims defective, I get the now used item back, test it, list it as used marked down 60% , resell it get nice positive feedback from buyer.

3 weeks later I am still out 25 bucks.

I had an issue with my account where shipping labels were not charging correctly and before I caught it, I had a bunch of "ships in irregular package" charges to my account. I called eBay phone support right away and they said a glitch was occurring ...

Offers from buyers accepted, then POOF!

Anybody else experiencing this? In the last 12 hours or so, I have received two offers for two different products from two different buyers. I accepted both, but at the moment, I do not see either one listed in the Awaiting Payment section nor in the...