Selling

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International Shipping Program

We are trying to setup a test listing to try out eBay's International shipping Program. it appears to be setup correctly for this listing but several international buyers from different countries are not able to purchase the item. Here is a screensho...

Too many remorse returns

For those of you who offer free returns have anyone noticed a strong uptick in buyer remorse returns? I have always offers free returns and it has never seemed to be abused by customers until lately. Most people have been honest and said they just di...

Resolved! Permanent Selling Restriction on Top Rated Account

Little background information. I am a cell phone refurbishing business that purchases devices from eBay, fixes them, and sells them. I have been constantly reinvesting the funds to purchase more/larger lots. Near the end of this restriction, I had re...

Ebay Canceling as a seller

Hey so i sold a pokemon card on august 19th and after waiting a full 96 hours for payment, i canceled the item and was charged the selling fee even though they never paid. Im confused.

Payment options

Is PayPal still good to use?

Why has my item about 51 in the search results when it was top...... fewer words

I changed my title taking out the first class free post to 2nd class ...same number of words but in 'cheapest incl. postage) it has gone from top to about 51st (with fewer words)...i had sold a few 100 too....so i ended the listing and lost all the 2...

Multiple sellers listing the identical (used) item for sale...

Searching for a very specific fishing reel. I have found three different sellers with varying items for sale (ALL used items, nothing new or in mass quantities) selling the identical item using identical photos and similar descriptions all with sligh...

Resolved! shipping defect because of winter storm

I am wondering if anyone had experience with the seller protections for specific storms/disasters. I live in the mountains in So-Cal where we had a blizzard recently. Because our town was not set up for this amount of snow to come in such a short amo...

Buyer left a negative feedback because product was delivered and it rained

Buyer left a negative feedback because product was delivered the house, but it rained at buyer's home and buyer claimed the item package was wet but not damaged. How do you handle such a situation professionally. Thank you.

Getting notices about paying a charitable gift donation as a seller?

I have been getting a notice that my charitable gift donation is due. It is a small amount of money but I don’t remember promising to give a donation to a charity. Can someone clue me in on what I did as I plan on selling again but don’t want to make...

18000 listings and a laughable 6 sales today bleep

18000 listings (2stores) over 1 million in inventory and a crappy 6 sales ARE YOU KIDDING ME. HEY EBAY WHAT IS GOING ON???????????????????????? Your changes are killing sales.

Buyer should not have 100% positive feedback

Hi... I just had a seller ruin my "sale" because they ignored the "seller will not ship - local pickup only" advisories (and that appeared more than once) and purchased the item anyway, even though they are not able to pick it up. Asked if I would sh...

Send Offers

Hi - I have a question regarding sending offers to potential buyers. My problem is:1) I can send an offer to the first watcher of an item just fine2) I cannot send offers to any subsequent watchers of the same item(s)Why is this?Is there a setting I ...

Neutral feedback

why cant I leave feedback for a buyer that left me (the seller) neutral feedback?

Resolved! Bait and Switch: A "Best Offer" T-Shirt Bundle Deal Gone Wrong

Hello, Recently, a buyer messaged me, asking if I would accept $15 for a t-shirt. I responded "Yes," and sent a $15 offer using eBay's inbox offer feature. They responded by sharing they were interested in four other shirts and inquired about a bundl...