Selling

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Refund for duplicate label

I accidentally hit the purchase shipping label twice. How do I get a refund for the 2nd label which was never used? Thank you.

blocked a lowball buyer today and his wife bought the same item tonight

Ok, so early today I blocked a buyer for offering 1.00 for a sports card that I had 1.29 on, so I declined his offer, then he messages me "How low will you go?"...I messaged back its only 1.29 and then I blocked him...well tonight it sold and when I ...

Ive proven how a buyer has lied about a return...Ebay doesnt care

Time and again some buyers lie for either free goods or they didnt like the item and create a false claim using the not as described choice for free returns. Ive had numerous buyers claim this for multiple items as not as described but it was I that ...

Ebay sucks and does nothing for sellers -AGAIN!

My wife and I have separate accounts but both are over 20 years old and both have 100% feedback. Recently my wife sold a BRAND NEW Netgear Router for over $75. Brand new/in box. The buyer (who JUST opened their account and have 2 transactions) receiv...

Sending offers to prospective buyers

Hi all,Just wondering if anyone else is having a problem like this. I used to be able to Send an Offer to prospective buyers (watchers) on my listings but cannot find the link any longer. I have spoken to eBay on a number of occasions and they keep t...

return

I had a buyer want to return an item. He did but did not start the request through Ebay. He returned the item to me, what to do now?

Should I contact buyer on their package?

I sold a purse, shipping to Hawaii on December 2. The tracking, which was last updated on December 14 shows the package is in transit. I was considering reaching out to the buyer to inquire if they has received. I know sometimes the delivery is not s...

Buyer claiming damage

Sold a perfume that was brand new in the box, and never used. Perfume is in original box other than me taking photos of it being in perfect condition with no damages, and buyer sends photos 2 weeks after originally receiving it stating that it has a ...

I sent the wrong item. Is it all on me?

I screwed up and got 2 labels switched and sent the wrong item to 2 buyers. One buyer is communicating and of course the one who received the more expensive item, one they didn't buy, isn't. Am I just out and have to refund the one buyer? It's my mis...

Sports cards

So I bought a listing for 400 cards and it showed 18 cards in picture and said several hundred cards not pictured. I got my package today and I was missing 7 cards in the picture. One of the cards was Saquon Barkley patch number. I couldn’t find it i...

How to counter this scam

So it appears I will be losing an Iphone 13 to a scam.Here is how it works:Buyer purchased my phone. Upon receipt he immediately reported an issue with the phone. At first it was that it would not boot up. The second time he claimed the sim car could...

relisted item

How do I close a bid before the time limit. Had to change sale from being shipped to local pickup. Original buyer has placed is previous and agreed upon price. But now I can't close the bidding time that is set for 7 days! I have promised this buyer ...

Shipping time

I have five items I have shipped on time but ebay is reporting them late??? suggestions on how to dispute these five items?

How to combine shipping for overseas order??

This keeps coming up. Someone in another country buys several items. They don't want to pay the international shipping per item. Yes, I know I can cancel the orders, make a new listing with all items, get them to buy it and they only pay the one. Tha...