Selling

Forum Posts

Sorted by:

Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Shipping suggestions

I charge shipping for items that are less than $20. When is it reasonable to charge for shipping for free shipping?

cropping pics in listing

haven't been able to use ebay tool to crop pics on listings for a couple days.

Anybody know Korean language?

This is street address: Ilsanseo-gu, Goyang-daero, Ilsan-dong 620Dong-mun 2nd.apt. 202-1503 However, Ebay says the first line is too long (over 40 characters) So, can I move the "620" to the next line like this: ? Ilsanseo-gu, Goyang-daero, Ilsan-don...

SELLERS - eBay will NOT protect you, even over $10

I said it once and I'll say it again, I've lost all hope for this website.I won't get into the fact that as a result of being flagged for suspicious purchases from a bulk buyer, I was indefinitely restricted. I won't get into the fact that I've lost ...

eBay Global Shipping Program

Hi all,Has anyone had difficulty with the Global Shipping program? I have never had success with any sales purchased by a non-US buyer. In the last week, I've had 2 buyers win their auctions, the items were off auction for 5 days waiting for them to ...

Where can I find Questions that I Answered on a particular listing?

Hi, I've been contacted by the same buyer twice in two days asking the same question. I have a record of my answer in my "sent" messages for both answers, but I'm not seeing either question or either answer anywhere on the listing, nor am I seeing a ...

Resolved! Recovering deleted listings which were in my draft folder.

How do I recover deleted listings which were in my draft folder. They expired before I could list them and E-bay automatically deleted them. Help!! Thank you.

eBay Customer Service Rep appears to have Manipulated a Chat Transcript

I've spent hours today trying to get answers from eBay about Payment holds. After discovering they hide the 48-hour hold they place on your Payouts after you add a new debit card (I cover this in another post), I told the chat rep I was going to file...

Scamming My Soap Box

Over the last months I read numerous feeds where people were scammed. It appears to be more prevalent than years past. Some of the issues roll back to the sellers for not reading policies and a lot are the actual scammers themselves. So, what happens...

Gotta love those dumb buyers

Last month we bought and then resold two item off ebay for customers of our real store. The guy wanted a record that he couldn't find on ebay, the other a book also 'not' on ebay. Found both on ebay within minute. Why couldn't they find them? After a...

Buyer repeatedly tried to extort a discount then falsely said item not as described for refund

Watch out. They first tried to get me to sell the item as soon as it was listed (literally within 10 minutes of posting) for way less than it was worth based on previous sales for a similar item. Repeatedly attempted to offer a low figure than gave a...

Is it possible to charge all seller fees to a credit card and not have them deducted from payouts?

It's really difficult to balance our books the way eBay handles payouts. I get that they want to be sure they are paid, but automatically deducting selling fees from payouts makes it hard to balance those payouts with our internal orders in NetSuite....

USPS Label lost in transit

We took a large package which had to be shipped Ground by USPS. The clerk measured, weighted and, we assume, affixed the label purchased. It arrived at its destination with no label, and the buyer was required to pay additional postage of $210.00 to ...

Buyer left a false negative (confirmed)!

This is a follow-up from my previous post. I emailed eBay to have the negative feedback removed, but no luck as others said eBay is on the buyer's side. During this event, I contacted the buyer to request a picture of the incorrect item that was sen...

Buyer claimed item did not arrive in time, was refunded and also kept item

I am new to Ebay selling, and I have an unpleasant problem.I sold a quite costly and rare laptop for a more-than-reasonable price.Bulky, heavy 19-inch screen item - but buyer demanded I send it by Royal Mail with a cheap option of 6.98 GBP as "he did...