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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Basic Store, explain this it to me?

So I've recently thought about getting a store plan. I'm looking at the basic 1,000 listings. So, does this mean if I list 1,000 total for that month. That's my limit? As I sell and continue to list, but not go past 1,000 monthly because I will be ch...

Ebay customer support is horrible

I have tried to dispute and get a refund on an item $1,866.18 and this garbage company tells me it needs a second level review. Ebay is GARBAGE! Will close my account; TRASH COMPANY!

Resolved! notes from the seller

Could you please tell me where can I find 'notes from seller' when I create a listing?

Final value fees on shipping and taxes

Does anyone else find it odd that ebay is charging a final value fee on shipping and sales taxes. I understand that some people May charge excessive shipping in order to make up for a low selling price. But no one has any control over sales taxes. Th...

RESERVE PRICE FEES

I have been a seller for nine months. I recently tried the reserve price route. Unfortunately, in my haste, I did not notice the associated fees until the charges came to my bank account. Two questions: Wouldn't it be helpful if ebay posted a small q...

Serious problem with orders. Is this a glitch?

Haven't had any sales for hours and im guessing whatever this is is probably why. I've had two different buyers message me. One of them claiming every time he tries to checkout it doesn't go through. And the other one sent me a message asking me to c...

I need a text message code to sign into my Ebay accounts

This just happened.I have a primary Ebay account & 2 days ago I opened a 2nd account. Each time I go to sign in, I have to go through a verification process. And EB never recognizes my passwords. So I end up having to get a text message with code to ...

Resolved! What Color Is This??

Here is a picture of a visor clip (circle) and a candle holder (hearts on it) I sold the candle holder and the buyer said I sent her silver. I thought I had lost my mind because I took a picture and it was gold. It just came back. What color do you s...

ANOTHER ONE FROM THE AUTHENTICATION TEAM

HOW ARE YOU FAILING THE AUTHENTICATION ON THIS GOLD PIECE?ANSWER FROM EBAY'S AUTHENTICATION TEAM; ( WE HAVE TESTED YOUR GOLD AND WE HAVE FOUND 23K) 2. MAY I ASK WHAT YOU ARE USING TO TEST THE GOLD ?ANSWER FROM EBAY'S AUTHENTICATION TEAM; (HONESTLY WE...

Shipped to Mexico Buyer claims did not receive, I have tracking info and receipt

A buyer from Mexico bought an item,I shipped the item in USPS, entered tracking information directly after. Now a month later buyer has opened a claim that they did not receive it. I have receipt still from when I shipped it. What can I expect ebay t...

Sending offers in vacation mode

I am currently on vacation until the 31st and have 11 things that are being watched and I've been itching to send offers. My items are available to purchase, and I have made some sales, and all of them say ship by Jan 3rd. If I sent offers out and th...

Canceling a sell.

This is the second buyer that did not read that this is local pickup only, and has to cancel the buy. I'm having problems contacting Ebay to cancel the sell. How can I make sure that I canceled it correctly?????

Resolved! Ebay Sales 2023 Is Dead. Nothing but watcher and Unsure Buyer. New InFrastucture Is Killing Sales

This all happen litterrally when they change category around of last year. They bounce back after 2 month of slow down ( You can see the image of my sales drop during the change ). I was making 1k to 2k a week of last year on average. In 2023 As of J...

Resolved! I Learned Something Today that May Help Others

I had a Tuff time with a Sale today and by the time I figured it out I wasted a hour of listing time. So that everyone knows - When you go into settings and choose to block buyers that have non paid strikes in the past, IT DOESN'T Stop Them from Buyi...

Refund

Sold a men’s watch with 6 pictures including model number and full description, buyer claims the item does not match the pictures, that it is too small. eBay says it is their policy to return funds, with no effort to verify if buyer’s claim is correc...