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Default auction payment on - new member hasn't paid - why are they not enrolled

Spoke about this 'purchase' on other post that's now on page 5 so starting this. Found out about the 'buyer is auto billed' deal and that we were enrolled into it. Also found out that most people replying thought that: (1) - only some buyers would ha...

Seeking Advice

A customer messaged me that his pineapple gummy bears are melted.I'm going to refund him and don't want them back.Which would be the better route to take? A) Refund him.B) Have his start a INAD return then refund him without requiring him to return t...

Payment Dispute Filed

Well I knew this day would come. After several hundred successful sales, got my first payment dispute, for an order clearly delivered, evidently filed directly with buyer’s payment institution, reason provided as “did not recognize transaction”. Oddl...

40 Day Handling Time & Presale Policy

devon@ebay kyle@ebay elizabeth@ebay - the presale policy page has still not been updated to reflect the 40 day handling time that became an option last July, as Velvet previously said it would. https://community.ebay.com/t5/Shipping/40-days-now-showi...

Resolved! EBay Algo re Responding to Messages

Must we respond swiftly (or at all) to every Buyer eBay message regardless of how inane in order to feed the eBay algo? Most messages I get are “Will you take [50% of asking price]?”

Cannot found the right person to talk :(

I found my listing limit descreased over half since last weekend, however I cannot found anyone from ebay to communicate and know what happened. Also last night I notice one of my item got removed because of Counterfeit item policy, but the item remo...

eBay Unfair Selling restriction

New eBay Unfair Selling restriction . And eBay BBB complaint message Under Category: Coins & Paper Money > Bullion > Gold > Scrap & Recovered Gold Hi My name is Matthew RomeoeBay Member ID : MATTTHECROW since 08/2005 17 years Sometime around June of ...

Listings Not Showing

Today I listed 17 pairs of eyeglasses. It's been over an hour if not 2, when can I expect the other 9 to show up, I'm only seeing 8 of the 17 in my "manage active listings", but if I go to "see other items" or "Visit Store", they show up. Problem, wh...

New Ebay Store

Hello Im a newer seller. Ive been selling on Amazon and Walmart if any novice sellers could give me some good tips on keeping good service metrics and climbing to the top, It would be much appreciated. I am humble and teachable and here to take advic...

Account suspension

My account got suspended (mc011) for a second time in the past two weeks. No it requires for me to do the same steps again. Is there any way to get a contact number of the office team that is in charge for the type of suspensions?!

Recommendations for inventory programs...

I am looking for recommendations for inventory programs. Or, just something to keep track of the cost I have in an item vs. what it sells for. I was going to do an excel spreadsheet and just keep track that way, but that is going to be super time con...

Negative feedback threat

This is occurring on our main selling account: Over the course of listing thousands of items, we will make a few mistakes. When we do, we own them and make it right. This particular mistake is easy to fix if the buyer wants to fix it. $20. We would p...

Profitable?

Before I begin, let me first acknowledge those of you who have been unaffected by all the glitches, all the down time, and all the effects of eBay's "exciting new features!", that we've experienced in the last 6-months or so. In fact, you may even be...

I can't update phone number

I'm trying to reactivate my seller account. I stopped selling 3 years ago and now I have a different phone number. I also see I can't use paypal, but before I can set up the new system for payment (as a seller) I need to get past the page where a sel...

Our universe 100% shifted on eBay. Now to make sales new thoughts, activities must go into listings!

Any new listing now automatically comes with 30-50 competing listings on your sell item page.I am now going forward NOT selling anything not unique, one of a kind because on my items page a competitor will under sell me with a similar like exact item...