Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Item Dimensions

When creating a listing, and you intend to ship with a bag, for the dimensions do you put (for example) 12x10x1 or just 12x10 and leave the last field blank? Or what? I can't find an example anywhere. Thanks in advance to all who respond.

I raised prices, and ...

... the good news is that it had absolutely NO effect. The bad news is that I'm still not selling anything.

Frustration mounts over buyers winning auctions and then not paying and not communicating

I'm posting here more as a vent to make me feel better, but if you have answers or best practices, I welcome them. I am a small seller with more than 20 years on eBay. I recently resumed selling and have adapted to all the changes in the system. Rece...

Resolved! Cancelling bids in the final seconds as a seller

Hi there An auction for a camera that I was selling ended with a couple of almost certain 'scam' accounts driving the price up at the last minute. I know that I can cancel bids, and I would have done for these accounts, but how do you do this when th...

Can't search orders over 90 days by SKU - not available search option

Not possible to search by SKU for previous orders on orders page if order is over 90 days. Doesn't make totally any sense. Yes I know I can get a report. That's not how I want to interact with the page in 2023. https://www.ebay.com/sh/ord/?

Sales

Hi, sales and views are way down the last few weeks, was there a new ebay policy put into place that once again put our sales on hold? Getting harder to pay our ebay fees with so few sales. Any help coming down the pike to help out?

Annoying would-be buyers, is it a full moon tonight?

I just had a buyer message me a bunch of "corrections" about what issue my stamps are. Everything has a LOT NUMBER so I can FIND IT. I pay zero attention to Stanley Gibbons, Royal Mint, Stamp World, Scott, whatever, numbers of the stamps. I sometimes...

Bots as watchers

I saw an older thread about eBay having bots that watch items but don’t buy, to make the seller think there are interested buyers. How common is this in September 2023? Has the issue been fixed? I am paying to promote an item with 0 views (in the pas...

Sale converted to local pick up after seller bought with shipping

We had negotiated a local pick up with buyer and shipping was still charged on purchase. We successfully refunded shipping to buyer, but how do we mark the item as delivered since Ebay wants me to ship? We are delivering in person tomorrow.

Policy Violation Issue

I listed close to 100 autographed cards and was unaware that they were against the rules. I removed them all after my first policy violation. I am still getting policy violations for items that are no longer listed. I now have a 3-day restriction. I ...

No way to selling

Hello,I am back after few months to ebay. Unfortunatly I have no chance to list anything .Now i am living in Russia.I have registered warehouses in USA Too.But i always got errors when i trying to list a listing. Guys U Have any suggestions for me. t...

I wanted to share a short (positive) story.

The other day I received a negative feedback from a sale about a month ago.The item was left in the car in the 100+ degrees California sun and the plastic melted.I think we've all seen those news stories about how hot the interior of a car can get in...

Promoting your listing cost YOU more money! Doesn't help you sell!

I thought that promoting your listing would give it more views but it doesn't. Metrics are tracked by eBay and it shows you that your $2.99 just goes in eBay's pocket and doesn't help. I am going to file a complaint. I feel scammed. I have been a mem...

Item not showing up in search

Usual eBay...pay to promote a item and it still won't show up in a search...Still have to ask who is working for who...

How can I run a business if you only let me send 5 messages a day to customers?

So I reached out to 6 clients today who are repeat buyers to let them know I have a new lot that they may be interested in. On the 6th one I got this message: "You've exceeded the maximum number of messages you can send per day. Please wait until tom...