Selling

Forum Posts

Sorted by:

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

VeRO Brand Name Misuse Policy question

Hello, I sell authentic movie memorabilia such as one-sheets (posters) and received a VeRO Brand Name Misuse Policy violation recently. I am confused as to the actual violations I allegedly committed. I've read through eBay's VeRO policy pages and am...

Business Policies - Intl countries not showing on some listings

I'm going crazy with this. Got a msg from someone in Canada asking if I can ship a DVD to Canada. I'm in the international shipping program, so Canada should be there. Checked the listing and it says US only. I just created shipping policies for the ...

Screen Shot 2023-07-31 at 12.26.37 PM.png

Are these actual Delft markings or perhaps just a souvenir piece?

I hope I am in the right spot to ask this question. I am including a photo of the pieces in question. I have had them for ages and assumed they are real Delft. But perhaps they are not? Try ing to identify by the marks.Thanks in advance for your help...

Legitimate beef with new listing tool

I use listing software to list and upload, so I don't have to deal with the tool.However I have added "best offer" to listings four times today to help a buyer (where I was not able to send an offer because I already did in the past, and eBay won't l...

What did ebay do on July 16 that made me have no sales?

Something is very fishy.

Screen Shot 2023-07-29 at 9.51.03 AM copy.png

Buyer messaged for refund, left negative feedback.

A buyer had messaged me for a refund today, saying an item didn't work. I told them I was sorry about that, and they could request a return through ebay. They messaged me again saying "They said you have to give a refund". At no point did I say I wou...

Free Auto Relisting

I've recently lost the option of the automatic relist function and through several searches into info on this, I'm still confused as to why. It seems the terms of this have been changed several times, and according to chat with support a very recent ...

Federal Tax Question

I am clearing out our house and thinking about putting everything I don't need on ebay. Question, I understand that I will get a tax form at the end of the year to file with my federal return.So, for example, if I bought a new item for $100 (no recei...

eBay has cancelled an order after "buyer" already received product...

So I am a fairly new eBay seller and I sold my gaming laptop on eBay for $1,400. The buyer asked me to do overnight shipping and offered to add an additional $150 to cover the shipping. I agree wait for the eBay confirmation email to come through bef...

buyer damaging product

So ebay allows a buyer to damage and destroy an item after receiving it then claim it happened either in shipping or before it was shipped and then EBAY gives them their money back and I have no say.Even having pictures showing item when it was shipp...

feedback

Is there any way to request feedback without sounding pushy? There should be a request feedback button to send to your buyers. I almost always get feedback when I buy, but it's really hit or miss for selling

TESTS, UPDATES, NEW TOOLS = Ebay account managers

If eBay is going to implement all of these features such as Promoted Display, Offsite Ads, Promoted Listings Advanced and Standard and whatever else they change on a weekly basis, they could at least have a team of account managers that store owners ...

Question about deadline for processing a return

I sold a mechanical watch to a guy on June 20th which he apparently broke, though he now claims it was "defective" when he bought it. On July 26 he wrote and admitted it had been working, but says it stopped later, and agreed to take a generous coupo...

Shipping Discounts

Hi,Can I offer a shipping discount in an auction listing? A potential buyer is interested in multiple items and has asked for a combined shipping price. Is this something that is revised in a final invoice?