Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Selling to my Blocked Country

Hello again,I had a buyer leave me an email that he buys stamps at reasonable prices...and of course I assume he was looking for me to give him a "best offer" on certain items. I don't do best offers.I got back to him...I blocked Ecuador a while back...

Fraudulent buyer using myus.com / 4299 express lane florida

Recently sold an iPhone. Shipped in perfect condition, After it was delivered I received a message from customer saying phone is damaged and i sent a broken phone. Customers english skills were very rough so I traced the address to 4299 express lane ...

Resolved! Fees

Well, I've been selling on Ebay for about 3-4 months now. And each month I am shocked at what Ebay takes in selling costs. For the month of November, I sold $397 worth of items. Between taxes/government fees, Ebay fees (final value), account level fe...

Utilizing Terapeak

Utilizing Terapeak is the first wise choice in finding all aspects of your particular piece. Yes, it is common to search to find the rare and obscure listing and details, but getting a solid overall price and the statistics of when the piece appears ...

Sent Wrong Item to International Buyer - Disaster

I've been selling on Ebay for over 15 years, I sold an international item and sent the wrong item (first time ever). The item is worth 3x the one I was supposed to send. The buyer is from Japan. I tried reaching out multiple times to resolve etc., no...

Global Shipping Program

Hello,I know that eBay is now pushing the Global Sales Program, but I have a question. A few years ago, I was doing great with the Global Sales Program. I was selling quite a bit to Global Sale Buyers, which made my U.S. sales go down and lost my Top...

Someone to help sell medical office contents

After 33 years I am closing my medical practice in Burlingame, CA. I am looking for someone who can help sell the contents of the practice including sit-stand desks, telephones, headsets, computers, an autoclave, vaccine freezer and full sized fridge...

Resolved! Shipping far more expensive than estimate

I recently sold a very small product for around $50. The shipping estimate in the shipping tool said it would cost $1.16 for any location in the US, which is also stated on the website. However, when trying to print a label, eBay says the buyer paid ...

Is there a way to contact a higher up at ebay?

I would like to contact someone who holds a high(er) position of power than a common CSR. Can anyone tell me or point me in the direction of the eBay hierarchy? CSR is basic level - They report to who, a supervisor? Then the supervisor reports to a m...

How to close a sale when the buyer hasn't paid in 4 days?

Just getting back to ebay after being gone awhile and I can't seem to figure this out. Thank you

I sent out the wrong item to buyer- and the next day, someone bought the other listing I sent out

I sold a copy of Chamber of Secrets (or so I thought) yesterday morning. Printed the label and shipped it out. Everything was taken care of, until I received and email this morning saying I had sold my copy of Chamber of Secrets. Turns out- I made a ...

That dumb "at a glance" pop up doesn't happen in your ebay store when you

Was it always like this and I just noticed this just now, or did something change?You know how when someone goes to your store page and clicks on a listing, that lame pop up page without your listing description shows up and allows a buyer to purchas...

False claim for refund

I have a buyer trying to get refund for an item by saying the item was damaged and not as described. I have several pictures of the shoes prior to selling that clearly show there was no damage, only some mild normal wear. The shoes were listed as use...

Ebay compromise by fake buyers. Beware, ebay has gotten rotten since I started using it years ago. t

What out for fake ebayers. Ebay has been compromised bu hackers.

Resolved! Brand Infringement and Price Gouging

Hello, Our brand has recently experienced high demand and with that there are several sellers on eBay claiming to be selling our product in their description. There are hundreds! In addition to that, several sellers are price gouging our products. Th...