Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Why can't edit shipping cost for listings to USA site

Hello,I'm living in Israel, and when I listing items, the domastic option limmits me to 20$. The shipping costs are much higher. Why can't I change it?Thank you,Dotan

Calculated shipping during listing process not showing.

I've been listing again recently, and today suddenly while I'm listing; the calculated price doesn't show for me. I just listed something two days ago, and it was working fine. All of a sudden it's making me "create" a policy. When I do that, it's st...

Left Negative Feedback on Seller - Then he retaliated by trying to buy 2 of my items

I left negative feedback on a seller who send me a card all scuffed up after saying it was near mint. I reached out before leaving negative feedback, he never answered. Then when I left negative feedback he went and tried to buy a card of my page. I ...

How to attach photo in new eBay messaging format

Ebay has changed the format for messages and I gave my feedback that I do not like it.I just sent a message to a buyer and needed to attach a photo but could find the attach button. How do I attach a photo to the message? thank you

What improvements/features would you like to see?

1) It would be nice to be able to toggle inventory on and off without having to either end the listing or change the quantity to 0. Especially if selling from more than one location and you need intermittent access of inventory at different times. 2)...

sales trend - January

December was a disappointment for the most part, very little of the traditional holiday surge. So far January sales h ave been stronger (for me, your sales goals may differ). I detect a slowing now that it's getting later in the month. The wild card ...

On my "manage active listings" page, the auctions I have bids on are no longer a different color.

Until a few days ago whenever I would get a bid on something, the current price would be green instead of black so you could spot it immediately. Now ALL the numbers are black whether they have a bid or not so I do not know if there is a bid on my au...

What's the longest amount of time you've had a package delivered to your buyer?

I shipped USPS (NV to Alabama), package on Dec 12.Dec 25, opened a missing Mail (no INR opened, buyer just emailed me, very nice) refunded buyers shipping $.Dec 31 I refunded buyer in full.Jan 10 opened 'insurance claim' (still shows 'in transit as o...

buyer cancel

I had a top bidder request cancellation. They purchased the item elsewhere cheaper. Can I offer it to the next highest bidder? Ebay asks to cancel and relist the item.

Few or no views

Hi. How come when I list items, often but not all the time, it will go with no views. One item went a full 30 days. If you don't promote does EBay even put it out there? What about promoted listings (General) I see I can use what they suggest 9%, 18%...

Ghost Listings (Yes Again)

I once again encourage others to check your listings in some kind of sort order. My belief is that bulk listings glitch and you can get caught with two exact items listed. This just happened recently and unless I am missing something these two listin...

Resolved! Brutal for Sellers: Bad Buyer Experience ("BBE") policy

I need to vent this. 4/30 of my sales counted as BBE. I don't know which, but surely also #2 bellow:2. Stock-Out Cancellation (“Stock-Out”) A seller canceled a transaction because you no longer had the item, or the item was never shipped, and the buy...

USPS In Transit to next facility Arriving late for 6 days

So, a buyer reported the item hasn't arrived yet even when I shipped it out. The only update I got for almost a week without update is In Transit to Next Facility, Arriving late. After that not a single update so far. Is there a way I can resolved it...

Package stuck in Louisville KY

Anyone else have a package fall off the face of the earth at the Louisville sortation center? A priority mail package arrived on Jan 4th and has been there since. USPS was zero help and just closed my package search request. Buyer is starting to get...

eBay is blocking payouts need advice

Hello my son and I buy pallets and resell the items that we find In them. We recently bought a pallet of clippers and thought it was a great investment. So we have been selling them no problem and all of a sudden we have been asked for information li...