Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

INCORRECT Store URL

My store URL is my old ebay ID, which is my email address. I have been requesting over the phone for the past TEN years for this to be resolved. Dozens of IT tickets submitted with no response or resolution. How am I supposed to brand and advertise m...

Extra shipping charge

I’m the seller, was paid 500 $ for my item, plus 50 for shipping, I paid 80 at ups also for shipping, 10 days later the buyer has received item, now ebay charged my bank account 1238$ they say is for shipping. Now ebay says they will refund my 1158$ ...

Resolved! Case after 30 days after receiving

Hello!Question about eBay buyer protection. My buyer opened a return request 57 days after it was delivered. In the email it says “be sure to reply to the buyer by Feb 16, 2022. Starting on that day, the buyer could ask us to step in and help by open...

eBay now authenticates jewelry....good luck

After everything I have seen about their other authentication services, I will not be sending any fine jewelry to them.

No Access to delivery location, buyer opens dispute

Last week I sold a $200 dollar item. Buyer asked me to ship to an international address different than the one listed on the order. I refused, buyer said the address on the order would work. I shipped it out last week and USPS has reported that they ...

New listing format.

I used the new listing format for the first time today after reading all the complaints about it on the boards.Sure it takes a little getting used to, but it's not THAT bad.Nobody hates change more than me. If I can learn to use it, anybody can.

start selling

i want to sell ebay i have a store thanks.

Unanswered Messages

When I go on to my active listings, I get a notification saying I have an unanswered question. When I click on the unanswered message, It is just one of my buyers saying thank you. Will this unanswered message hurt my selling, and is there a way to '...

Resolved! Fees!!!

I have recently started ebay. Is anyone else concerned on how much ebay is gouging with fees?? I feel like I'm not really making any money! Just paying ebay!

Resolved! Can offers still come in if I have not responded to an offer

I was given an offer on an item but I just listed the item. I see 28 people have viewed the listing and 5 are watching. Can anyone else give an offer while an offer is still out there that I have not accepted or declined?When I view the item in my li...

Main Categories

CS told me years ago that sellers are given some preference in their main category or two. Example, if you sell mainly books and art prints, you get a little boost in visibility in those categories but you won't get that same boost in other categorie...