Selling

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Cancelling an Order

I recently sold an item but unfortunately it got misplaced. Either way I'll have to refund the buyer. Should I send the refund without cancelling the order? I'm reluctant to cancel the order because I don't want to get dinged by eBay though my feedba...

What to do when I enter shipping correctly and then get charged more for the label?

Welp despite entering the correct measurements and weight of the box, I was charged $10 more for the label. The buyer paid, so what to do? Ebay says to cancel the auction and resend the invoice, but the first invoice was correct so what would that ch...

Is this a coincidence or a Conspiracy by Ebay?

I have Account#1, had it for 7 years. It fell into the deep hole of "below standard" and EB threatened me with deactivating my account. In the meantime, since I couldn't list anymore (reached a limit) I opened up Account #2.All my sales are coming fr...

How to set no returns for eBay International Shipping program?

I got enrolled to the eBay International Shipping program. What I found out though, when my item is purchased through this program, the return policy changed to 30 days return policy, even though my original listing says no return policy. Is there an...

Missing Item Specifics for clothing

Each time I list a clothing item on eBay ios app I now only get a few Item Specifics catagories eg Accents, garment care and a whole lot of others are not appearing. Have to list the garment with missing specifics, upload it then go back in to revise...

Interesting Info about Titles in Search from today's podcast

Kind of long, but I thought this was interesting. Obviously, putting brand name first in the title is a good rule of thumb, but, according to Griff, not always the best approach....I wish ebay would share more details like this: Brian: Well, and fina...

Partial refund scam

Buyer requested I give them a partial refund of $15 because a small part of a hot wheel toy car is not original. I believed it was. I told them to return for refund. They stated if they say I misrepresented item, they'll get it for nothing as Ebay wi...

Resolved! I've been fending off SCAMS left and right. A NEW VARIATION on the local pickup scam. Sellers beware

Lol, these scammers think they are so smart. They may get me somewhere else, but not for this scam. Not today. So I had this guy purchase one of my most EXPENSIVE items in my store. Paid cash through paypal/managed payments, sure, whatever. The payme...

Resolved! Not sure if a scam—please advise!

Hey everyone! I am selling some pretty expensive Canon camera equipment, and I received a note from someone who claims this. For security reasons, I'm redacting the name of the user and the pricing. Thanks for your response, I’m willing to pay $X,XXX...

Ebay Scam with local pick up - buyer said that they did not receive item

Hi, I sold an iphone 12 pro max yesterday and did a local pickup for a $1000+ item. The buyer contacted me via text messages and we meet at costco for the pick up. I got the buyer to confirm his identity bc he texted his buyers page for the listing a...

Results of new option requiring buyers to provide payment information before bidding on auctions.

Unbeknownst to me apparently eBay unilaterally enabled the option for buyers to provide payment information prior to bidding on an auction. I was unsure if, at the end of the auction, if eBay would automatically debit the bidders payment method or if...

Resolved! IT APPEARS FEEDBACK DOES NOT ALWAYS GET DELETED AFTER A YEAR

IHAVE FEEDBACK STILL ON MY PROFILE THAT IS A YEAR OLD HOW DO WE GET THIS ADJUSTED

eBay fix this promotion with a NEW DEAL That works SALE PROMOTED STORES And let the seller select

eBay fix this promotion with a NEW DEAL That works SELL PROMOTIONS for the STORES And let the owner of that store select a couple of items to promote with in the promoted store. You show the promoted stores for that week. Like walking in a MALL And l...

malicious buying from other eBay sellers with the sole intention of returning...

I'm sure many sellers question the motivation of a buyer opening a return.Sometimes it's justified, but sometimes there may be more to the issue than meets the eye...I had 4 requests for returns in 1 week...all of the items were Golf related, and upo...

selling "untested" electronics "as is"

I recently bought a bunch of music instruments and computer accessories at an estate sale that are missing power cords. am i allowed to sell if i type in the description in big bold letters"missing power cord" "untested" "as is " "no returns"? or wha...