Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Personal & Business account

I was selling unwanted items on eBay using a personal account, but when I tried to sell completely different items using a business account, the personal items appeared. Is it not possible to keep personal and business items completely separate on eB...

FYI to Sellers Using Automatic Offers Option

I came across a Youtube video regarding glitches with sending automatic offers. Once you send an offer, an option to send "automatic offers" is available. Apparently, the Ebay system is sending out incorrect automatic offers. Watch the first part of ...

eBay Open 2023 September 25- 28

The cat is out of the bag - eBay Open will include in person eBay Studio events in Phoenix, Atlanta, Chicago, and Philadelphia on September 25 and the virtual event September 26-28. Registration details coming in August. eBay Open 2023 is coming!The ...

Resolved! eBay categories or store categories

Hello all fellow sellers with eBay stores. I am curious if choosing one or the other, eBay categories versus store categories makes any difference. Or does it matter which one you choose? I do have store categories set up in my store so when a buyer ...

Serious Issue with eBay Drafts

Anyone else still have drafts disappearing? We have been using the same system for over 2 years and never had a problem until this year. Currently have 269 drafts, added 7 and listed 2. Still shows 269 drafts. I didn't notice eBay was deleting hundre...

Buyer return an envelope to get $2.5k refund of 8lb item

High value team says as long as fedex tracks shows return delivered they cannot stop refund. Is that a joke? What shall I do?

Resolved! Blocked bidders

Are all eBay User ID’s blocked if you block one on their ID’s? If not, then what?

Can anyone please tell me how to to research the results of past auctions on rare items. TY.

Trying to find a way to research past selling prices and trends on rarer items. thank you.

Late delivery defect

I got a late delivery defect for an item that was shipped from India to USA and was delivered in 21 business days. Has a new rule come into effect because this is normal transit time.

Major Fraud Alert

I'm posting this on the selling forum because most sellers are also buyers, and the seller forum is likely to have more traffic. I recently purchased a vintage Leica camera with three lenses and a few other accessories. The seller shipped the package...

Resolved! Youtubers Documenting Record Low Impressions Starting July 17th, BROKEN SITE

Starting July 17th, my impressions for my listings plummeted to record lows. I'm just now noticing people on Youtube including big verified creators are now talking about this problem. You're getting comments with THOUSANDS of likes supporting contac...

Resolved! Notification on What Day to Cancel for Non Payment

Hello, I'm a new seller and I have two buyers with zero feedback that haven't paid. This morning I was somewhere in the eBay seller hub and it provided a notification above the auctions telling me that I have until August X , 2023 until I can cancel ...

dispute filed by buyer. eBay chat said dispute invalid. Now another challenge

I contacted eBay by chat regarding a challenge from a buyer who claimed that I misrepresented an item. After much discussion and information that I shared with the chat assistant, he agreed that the dispute was invalid and ruled in my favor. I subseq...

Anyone else seeing these changes to Promoted Listings on View Item Page?

I know ebay has been testing various changes to the View Item (listing) page, maybe along with the Ads Team. I also know that the Ads Team acknowledge a while ago that one of their "modules" (something like "People who views this item also viewed the...

Nicotine patches

I have a question that I can't find a definitive answer to. I was given several boxes of Dr Reddy's (formerly Habitrol) nicotine patches that I never used or even opened. There is no "not for resale" fine print and the expiration date is July 2024. W...