Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

EIS, half-baked

Just for fun I let one of my listings be part of the EIS program.Judging by the time I get views, it does seem to help a little.Views, yes, buyers, no. But that's irrelevant. I wanted to point out a little detail.If you read the fine print on the EIS...

Labels from ebay (only) print with blue shadow, and are not scanning

I don't know why but whenever I print a label from ebay it prints with a blue shadow/blur, and they can't be scanned. If I buy and print the label from pirate ship and/or get labels from other selling platforms, they print perfectly and scan properly...

Doesn't fit my vehicle means Seller has to pay for shipping label?

I thought only 'not as described' forces a seller to 'pay' for the return shipping label? (I offer 30 day/Buyer Pays Shipping' returns). I could've sworn that I've received this 'reason' for a return before and I didn't have to pay for it?

Unable to Invoice Multiple Purchases

I have been unable to send invoices after purchases. Does anyone know why this would occur? I'm having to refund buyers to combine orders. Is there something in the listings that's causing this issue? It's not a huge issue, but it's annoying and requ...

Resolved! communication with eBay

Please help! all weekend been trying to contact eBay with a human. I am having problems with 2 purchases with a customer. I can communicate with either. we are like in limbo... please help

Buyer With Reputation of Never Paying Bids and Wins Multiple Auctions at last Minute.

Here is a fun one. Just finished a series of auctions for some vintage transformers. Auctions performed really well and they all went for the high end of what I expected. Fantastic. When I went to send invoices I saw that most of the items were purch...

Sneaker authentication eligibility - not finding it as clearly stated as for trading cards.

eBay states the price eligibility for sneaker authentication as :"Sneakers priced starting at $75 " eBay Authenticity Guarantee | eBay[emphasis added] Maybe the policy hinges on the word "starting", but this is just not as crystal clear, to me anyway...

Resolved! Access Denied

Unfortunately, previous posts were denied access.https://community.ebay.com/t5/Selling/No-Sales-No-Problem/m-p/33918615#M2257646I think, it's some technical problem. @mam98031 If you can see the previous conversation, here's what you need to help me ...

is there a charge to cancel promoted listings?

trying dynamic ad rate promoted listings for a month, when i cancel these promoted listings after a month, will i be charged a fee?

Seller

I just wanted to say that I really wish Ebay had the capability to inform buyers that made a purchase which they never received, why they didn't receive it. My case in point is my brother has been selling here since 2005. He has the Ebay endorsement ...

Resolved! Counter Offer if Declined offer

I declined an offer yesterday on an item I am selling. How can I contact the person to make a counter offer? I know their EBay name, but not how to message them.

How do I find a member on here?

I need to find a member's listings.

Resolved! Who is right? USPS tracking or eBay shipping information?

I am a buyer with a bit of a different problem. eBay claims my item has been shipped, however, when I click on 'track package' it says that only a shipping label was created on Aug 9, at 7:25 pm, but that USPS has not received the package. It said th...

Resolved! Can't list item due to false "payment method" issue?

Anybody else unable to list an item due to getting this false error message upon submission "It appears you are offering a payment method that is not permitted in the eBay marketplace." ? I have recreated the listing 4 times. It's not an actual payme...

Customized Invoice

How do I change the information in my customized invoice that I send to customers? There is text in the auto-generated invoice that you send, that I want to change, and I can't figure out how to do it. *NOTE* the simple directions found in help artic...