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Forum Posts

International item stuck in Elk Grove

Shipping an item to Australia....sent it on April 4 (today is April 23), April 6, "Arrived at Consolidation Center. Shipment is being processed," according to tracking. Buyer is sending me lots of messages, seems to feel I have ruined her life! She f...

Doesn't make any sense

I have a store with over 500 items. I have 0 views on over 200 items. Now if I had a store with only the 200 items with 0 views, would my whole store acutually get 0 views? I am a top rated seller and this makes no sense to me.

User avatar by Adventurer
  • 101 Views
  • 4 replies
  • 1 helpful

Resolved! What do you do about buyers with a history of leaving negative feedback

Is there anything a seller can do about a buyer that has a history of leaving negative feedback for a specific type of product? In this case, Tommy Hilfiger Aloha, Hawaiian Shirts. I checked the buyers feedback left for others and he seems to only le...

User avatar by Trailblazer
  • 877 Views
  • 31 replies
  • 3 helpful

FYI: If You're Listing with the Ebay Android App

To those aware of the two week glitch with the Ebay Android app: resolution was lost when uploading images. It was fixed for a few days, but now its back. Only this time, along with dropping resolution, the app is overlaying images with some type of ...

Screenshot_20230823_125640_eBay.jpg Screenshot_20230823_125636_eBay.jpg

So long ebay

You will no longer make money from my sales. 

User avatar by Pathfinder
  • 579 Views
  • 15 replies
  • 0 helpful

France Buyer Being Charged VAT Twice

Hello, I have a buyer in France that is being charged VAT twice. eBay charged the VAT at point of sale and now the French customs wants to charge them VAT again at import. I was provided a tax code from eBay to apply to the package and customs docume...

Why is ebay ripping me off???

Why is ebay ripping me off? They blocked my account based on a metric that makes no sense. My feedback is 100%. My rating is 4.9 out of 5. All my sales have been delivered. I have the highest praise from my buyers. Why are my account and sales blocke...

User avatar by Rising Star
  • 730 Views
  • 28 replies
  • 2 helpful

two equally high bids

Hi: I'm selling my first item on eBay. I've received two high bids of equal amounts. If these are the last bids when the auction ends, will eBay automatically choose the "winner?" How will the losing bidder know why they didn't win the item?Thanks fo...

User avatar by Pathfinder
  • 64 Views
  • 4 replies
  • 0 helpful

Insertion fees

As a starter store, I have 250 insertion fees free. Is it 250 free per month or a total of 250 once I reach a total of 250?

User avatar by Rising Star
  • 61 Views
  • 3 replies
  • 0 helpful

Unable to Delete Copied Business Policies

After updating my business policies, there were a few with updating errors. eBay automatically removed multiple listings and moved them into a copied policy but the listings count reads 0. When I go to delete the copied policies, it states that there...

User avatar by Adventurer
  • 158 Views
  • 8 replies
  • 0 helpful

Received negative feedback without being contacted

I received my first negative feedback for a recent sale. It was for a computer component that I tested and pulled from one of my own personal computers. Of course, it could have been damaged, incompatible, or have been incorrectly installed. The buye...

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