Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Negative Feedback

I think it is wrong that a customer can provide negative feedback BEFORE contacting seller and asking for a refund.Can it be changed to where the buyer has to ask for a refund before being allowed to post feedback? I will always refund rather than ge...

Hawaiian Disaster Relief?

Anyone know of a specific Hawaiian Disaster Relief fund we can donate to via ebay sales? I just edited all of my listings for Hawaii Food Bank, but was wondering if one has been set up yet specifically for the current wildfire situation in Hawaii...i...

eBay new request policy - buyer has to confirm delivery?

Hey all. So a buyer opened a request saying their item hadn't arrived, but not long after they opened the request, tracking marked the item as delivered, and I received an e-mail from eBay stating this: "Shipping status shows the item was delivered. ...

Buy It Now format is missing

On the product listing page, there is only one pricing format available, which is auction. Now the "Buy It Now" format seems to be missing. Can you please assist me?

What am I doing wrong?

I have not made a single sale on my Ebay page for a week and a half now. I've tried just about everything I can think of to try and boost my sales. Providing as many pictures for my listings as I can, sending out generous offers when any items become...

Selling

Can I suggest buyers or potential buyers to check out my wife’s selling account. ( we sell very similar products ) thanks

Resolved! Payment dispute funds released...Dispute remains open

Hi everybody Long story short, Back in April (25th) I sold an item to a buyer located in China who used a parcel forwarding company here in the UK. They received it in China (8th May) all good, feedback left etc.On 15th June, I am notified by eBay th...

Buyer claimed the box arrived without an expensive purse in it

I sold a somewhat expensive purse ($100+). Buyer just messaged and said the box arrived without a purse in it, just a gift bag. What should I do? Can I file an insurance claim? It was sent with tracking. And I packed it and took it to the USPS myself...

Listing

Listing 4 items of the same thing. Want to list one of these with shipping charges. Want to sell more than one item with free shipping. How can this work?

Your account has been restricted: Knives policy

How do I get in touch with someone at eBay who actually knows their knife policy and has any authority to reverse a restriction and removal? I have been selling pocket knives on eBay for over 10 years. More than a few times I have had listings flagge...

Anyone else sick of customer service in the Philippines? What a waste of time and resources...

I've been on a hiatus for some time as I got burned out on ebay from non paying bidders and the fact you can no longer leave them negative feedback. Customer service told me years ago that if they saw a pattern they'd stop them but that's most defini...

trouble setting up how to send offer to buyers interested in items.quick filter option not there

New Update

What is What is the new update?

Looking for recommendations on how to respond to this - negative feedback and INR

I shipped an item to a buyer, printed the shipping label through eBay so it was the exact address that the buyer provided, and of course tracking was automatically uploaded. Tracking shows that the item was successfully delivered promptly. The buyer ...

Default auction payment on - new member hasn't paid - why are they not enrolled

Spoke about this 'purchase' on other post that's now on page 5 so starting this. Found out about the 'buyer is auto billed' deal and that we were enrolled into it. Also found out that most people replying thought that: (1) - only some buyers would ha...