Selling

Forum Posts

Sorted by:

Buyer wants a partial refund because he said that the phone has other damages that I didn’t know of.

So I’m really new to eBay and I sold my 2nd item which was an iPhone. The buyer had recently been telling me that he needs a partial refund because he had seen other damages on the phone that I didn’t know of. I said the description that the phone is...

Impossible to talk to someone on eBay Support!!

Is there a direct number where you can call and actually talk to someone for help ??

eBay is applying International Fee and State Tax Fee on Same Transaction

I was charged $4.11 on a transaction because the buyer address is in Canada, ok, no problem.The package is going to a Michigan address and buyer paid the state tax of $15 that I also had to pay a fee of $1.80. Is this double dipping or is that someth...

Resolved! Screwed by ebay appeal process.

I sold a product to a customer. It was the 5th product for this particular car. All the other customers were happy. This customer goes on and on about how the product is totaly wrong and how it could not possibly work. I appealed to ebay. I was hoppi...

Resolved! buyer files CC chargeback before item delivered

I recently sold an item for a nice chunk of change. I am trying to get TRS so i try and pack/ship within 24 hours to improve my stats.i find out the next morning that the buyer sent a message last night (after i had packed and shipped the item) reque...

Resolved! Got a Neg Feedback - How would you handle?

First, this buyer bough a CD and then immediately sent a cancel request and then immediately sent me mail asking to not cancel but they had wrong address and to just send the order to address they gave in the mail. I canceled the order and then maile...

Poorly Trained Customer Serice Staff

It's shocking (in a Bad Way) how ineffective and unaware this dept really is on how to understand and take reasonable measures to solve very basic issues. eBay's Customer Service sucks. They are so bad that their job that they have exposed me fraud a...

Now eBay is slowly killing sellers

I've been selling on eBay since 2009. Now eBay is slowly killing sellers by charging more fees. But it doesn't help boost sales for sellers at all. It was as if he didn't need vendors in his system anymore. He is more pleasing to the buyer. The fact ...

Resolved! Negative Feedback for an Item that was Returned and Fully Refunded

I recently sold a set of golf clubs, and the buyer requested a refund because one of the shafts was broken when it was received. The buyer left negative feedback claiming that I attempted to "disguise" a broken club with packaging. The buyer messaged...

Resolved! Is selling bulk DVD lots the way to go? No views on listing.

I'm trying to sell a bulk DVD lot of 46 DVDs but my listing has gotten no views on the two times I have relisted it so far. I typed out each individual DVD and mentioned any imperfections I saw as well as included several pictures of them all. I figu...

Buyer didnt return the full item, what to do?

I recently sold a camera and accepted the return however the buyer didnt provide the full item and kept the camera case that was provided. I am not sure if it was by accident or not. The case isn't worth much but it doesn't sit right with me that the...

long time seller and buyer, can't figure out why i'm blocked

Hi, I'm a long time buyer and seller. I've been on ebay forever. There is a seller who i've purchased from over the years. Nothing extraordinary about any of the transactions. I always pay promptly . About 6 months ago , i attempted to bid on an item...

Changes to Buyer Blocks

Heads up to sellers: there have been some changes to how buyer blocks work. On the Buyer Management page, sellers can add buyer IDs to their Blocked Buyer List. There's a setting on that page called "don't allow blocked buyers to contact me." In the ...

Actual Sold Price

is there a way to see what items have actually sold for on eBay app? Because I don’t want over price or under price item I like to see what the actual so price where these items. so price where these items Thank you so much