Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Can't filter or use options on UNSOLD ITEMS page.

Hey Ebay... The filter by timeframe and options to sell similar, etc aren't working on the UNSOLD ITEMS page. Fix it.

Resolved! Pictures on listings being used by other sellers

I've noticed on several of my listings where my pictures are being used by other sellers.Is there an eBay policy or setting that can be used to stop this from happening?

My Listings Suddenly Look Different

I am doing some listings and some relistings using the sell similar feature and I am noticing that my item is the only one showing up in the listing minus my competition. I am noticing that the pictures look much better. Anyone else seeing this? I ho...

Seller level percentage calculations - added fees for below standard rating

Seller level percentage calculations.Has anyone ever questioned Ebay's math? My Seller dashboard says I have 982 sales, 3 of which were closed without seller resolution. How does this compute to .31%? In my calculation it comes to .00305. Is it just ...

how do i schedule an auction using template?

I have scheduling turned on in my templates but the form never remembers the time I set. I dont know what the problem is. Have not sold on ebay in a while and everything is so different,

Promoting an item only displays 1 campaign

When I promote a listing the item only offers me a single campaign, this also happens when editing It occurs on the mobile app and the web app Not to mention other issues with editing a campaign I'm mostly wondering if anyone else has experienced thi...

Listings

Hello,How do you, as sellers, deal with old listings before the eBay software removes them from your store?Do you revise/refresh? Tweak the listing.Do you end, revise or sell similar? Tweaking the listing.Do you end, then put up a new listing? Photos...

Beware on how you rate eBay agents responses

I have been with eBay for over 20 years. I sell small inexpensive items. I have had occasions when I needed to contact eBay for questions and help with some issues. These are usually followed up with a questionnaire regarding the service received. I ...

New Seller Tutorials?

I am not technically a "new seller" but after a 10-year hiatus, there have been so many changes that I feel like a newbie. As the title suggests I am looking for comprehensive tutorials, print and video, that can answer all or most of the gazillion q...

Authentication didn’t pass inspection. Shoes shipped back when package received shoes were not i it!

Last week I sold some shoes and I packaged and shipped to the authenticators. Authenticators stated my shoes didn’t pass inspection based on “the shoe sku/product ID/style number doesn’t match the order details” which I know that everything on my end...

Feedback on shipping cost

It would seem to me that if the shipping price is stated then a buyer should have no complaint with the cost. Ebay should not allow negative or neutral feedback on shipping costs if they are stated in the ad. BUYERS can read and should have no abilit...

Payouts and Customer service

Trying to navigate the Payouts section and seems quite a mess. A sale shows "Funds Available" 14 days ago. but I do not see it as a deposit in my bank. Seems the only solution is to match the exact bank deposit with the eBay information. To confuse t...

Advise

I was selling two items for each 99 plus shippingAn aggressive customer ask me to offered 80 each no shipping. (Once the customer made an offer even if I had Buy in Now no offers… the 80 dollars appeared on my item! making me all confused, and eBay p...

Resolved! Payment holds and different information

I am so confused on these payment holds… I have been doing really really well with my selling. I was told I was about to “graduate” as a seller and payment holds would not exist (by an eBay rep). Then, I get info from another rep that funds will ALWA...

Buyer return 1/2 of item, kept $350.00 part. Ebay went ahead and refunded whole amount.

I had a return of a fairly expensive item (solar electric storage box and a solar panel). The buyer asked to return item saying it didn't work (it did though). Anyway, buyer returned the storage box ONLY and kept the solar panel (this panels are sell...