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Buyer wants refund for damaged item

Buyer says piece arrived badly damaged. They sent me pics of box before it was opened (no noticeable mishandling) and pics of a badly cracked cast metal casting that was inside. I am skeptical but benefit of doubt prevails. In all my years on ebay I ...

How to identify the fake bidders?

Bids compete with other buyers. Other buyers bid too high to buy, but they don't buy. Not only us, but also genuine buyers are inconvenienced by these activities. The actual price of the item also goes down. Have you faced this situation? How to avoi...

Why is eBay not accepting the business name I chose from CoolNamesFinder?

Why is eBay not accepting the business name I chose from CoolNamesFinder? I made sure to avoid illegal names for my business, so what could be the underlying issue causing the rejection?

ebay "can't keep increasing their take rate without eventually reducing sales and seller quality".

Here is a very interesting opinion article discussing ebays viability as an investment grade stock - The author denotes the entity as a "Value Trap" since on the surface it appears to be undervalued and has at least put forth a strategy to get the co...

Welcome to Seller Hub Pop-Up Tour / Walkthrough messages

Came across an annoying bug where the welcome to seller hub walkthrough/tutorial would constantly repeat. Here's a really hacky fix if anyone has this problem also: 1. Go to the seller hub and get the walkthrough to pop-up.2. Press F12 to open develo...

Variations Nightmare

Once again I am wasting an entire half-day trying to find a workaround for an "option" that Ebay does not program correctly. For a new listing, I copied an exisitng listing with variations. Then I tried to change the category to my category that does...

Holdimg funds for a month

Just sold an item and ebay wants to hold my funds til October 27th. That's ludicrous, can I cancel my sale and take my item to another selling platform with out penalty.

Not showong items sold

Apparently I had an item that sold very recently, and the only notification I got was "you've been paid." Paid for what?? I had to go into my account to check under the "Sold" link, to see what was bought. I checked my messages and there is nothing t...

repeat buyers

Do you have any repeat buyers? I have this one guy who has bought tons of DVDs and blu-rays from me. He follows me and buys stuff all the time and there have to have been lots of repeat items in those lots. Maybe he has a bookstore or something. Of c...

BE removed from substandard defect list

I refunded completely a returned item, but it still shows as a defect and makes me substandard ?how do I remove this defect ??

Second Chance Offers: Immediate Payment Required?

I often have a couple hundred trading card auctions ending at once. I have a dozen or so Second Chance Offers I send out with a message explaining I have another copy of the card for the price the second place bidder bid. I often have a few bidders w...

vero.....traffic reduction

Hi everyone been selling on eBay for five years I've had other veros before and traffic went down for a few days then back up however. September 1st I gotta vero this time my traffic went down 95% and it stayed down does it stay down forever or does ...

Shipping label for return packaging

I used Pirateship to generate a shipping label for a return, Priority Mail Flat Medium Box. The top of the return label looks like thisIt's vague doesn't specify the type of Priority Mail service I paid for like it does with a traditional postage lab...

Resolved! Business help

Hello eBay people

Hello, my ads on ebay are all about to be closed, the only ad in which I had made a sale came to an end, I lost all relevance of the product, is there any way to stop this from happening, to make the ad stay active forever?