Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

On my "manage active listings" page, the auctions I have bids on are no longer a different color.

Until a few days ago whenever I would get a bid on something, the current price would be green instead of black so you could spot it immediately. Now ALL the numbers are black whether they have a bid or not so I do not know if there is a bid on my au...

What's the longest amount of time you've had a package delivered to your buyer?

I shipped USPS (NV to Alabama), package on Dec 12.Dec 25, opened a missing Mail (no INR opened, buyer just emailed me, very nice) refunded buyers shipping $.Dec 31 I refunded buyer in full.Jan 10 opened 'insurance claim' (still shows 'in transit as o...

buyer cancel

I had a top bidder request cancellation. They purchased the item elsewhere cheaper. Can I offer it to the next highest bidder? Ebay asks to cancel and relist the item.

Few or no views

Hi. How come when I list items, often but not all the time, it will go with no views. One item went a full 30 days. If you don't promote does EBay even put it out there? What about promoted listings (General) I see I can use what they suggest 9%, 18%...

Ghost Listings (Yes Again)

I once again encourage others to check your listings in some kind of sort order. My belief is that bulk listings glitch and you can get caught with two exact items listed. This just happened recently and unless I am missing something these two listin...

Resolved! Brutal for Sellers: Bad Buyer Experience ("BBE") policy

I need to vent this. 4/30 of my sales counted as BBE. I don't know which, but surely also #2 bellow:2. Stock-Out Cancellation (“Stock-Out”) A seller canceled a transaction because you no longer had the item, or the item was never shipped, and the buy...

USPS In Transit to next facility Arriving late for 6 days

So, a buyer reported the item hasn't arrived yet even when I shipped it out. The only update I got for almost a week without update is In Transit to Next Facility, Arriving late. After that not a single update so far. Is there a way I can resolved it...

Package stuck in Louisville KY

Anyone else have a package fall off the face of the earth at the Louisville sortation center? A priority mail package arrived on Jan 4th and has been there since. USPS was zero help and just closed my package search request. Buyer is starting to get...

eBay is blocking payouts need advice

Hello my son and I buy pallets and resell the items that we find In them. We recently bought a pallet of clippers and thought it was a great investment. So we have been selling them no problem and all of a sudden we have been asked for information li...

Why is there no negative option on feedback for buyers?

Good morning. I am sure it has been explained multiple times but why it is possible to put negative feedback when you are the one receiving the item but none if you are the one selling the item? Seems like it is an incentive for shady people. I have ...

Old School Bookkeeping for tax filing

Almost tax filing time. Like the majority of sellers I have my eBay business financial info stored online. However, I take the time to make printed copies of my monthly eBay financial statements. Just in case. I don't bother printing them every month...

Contacting a live person at eBay

Does anyone know how to contact a real person at eBay. I am being unfairly charged a $50 fee for a refund a seller asked for. I have been on the eBay website for hours and despite it saying you can be connected to a live agent the automated service t...

Someone please make me understand. All sellers should read this.

Customer makes purchase. I ship the next day using eBay standard envelope. After ten days item has not delivered customers opens up a case. I ask for a few days as mail has been slow during the holidays and he said no. So I refunded him to close the ...

Multiple Dropdown Choices

I run several of my auctions with variations of the same product that my customers choose the style that they want. I'm now trying to figure out how to add a second dropdown for my listings. Once they pick the main item that they want, I am now going...

eBay winter storm seller protection is a lie

Buyer left negative feedback for FOUR items that were packaged in the same box. USPS DELAYED THE ITEM BECAUSE OF THE WINTER STORM & EBAY REFUSES TO REMOVE NEGATIVE FEEDBACK DUE TO THIS DELAY, WHICH IS A DIRECT VIOLATION OF EBAYS SELLER PROTECTION POL...