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Payouts to debit card

I've tried to linked my bank account to receive payouts and gives me an error message. When contacted customer service by chat, they sent a link to see if it works. Well, it didn't. I spoke with someone on the phone the second time and they suggested...

Global shipping program

I just received a message from a buyer about receiving the wrong item. I know that I definitely shipped out the correct item. I have not had this happen yet and would like some advice on what to do. I shipped the item through the global shipping prog...

Where to Report eBay software/Website bugs

I've been spending a lot of time in the last month preparing an eBay store and adapting software I have written to working with sales of fixed price items instead of the mostly auctions I've done for the last couple of decades. I keep running into bu...

Resolved! refund dispute - looking for guidance

Long story short, I sold a tech item but the buyer says it doesn't work and is asking for a full refund. Problem is that I tested it before I sold and it worked perfectly fine. Unless the buyer didn't like the quality, I'm sure it's just someone with...

Warning if you use ebay standard envelope, ebay will destroy your account and your business.

Warning if you use ebay standard envelope, ebay will destroy your account and your business. The service does not work and ebay knows this. They are actually expanding it to other categories knowing it does not work! I have sent out a couple thousand...

Buyers can't pay

Why is eBay not accepting my debit card payment?

FYI to all buyers and sellers: Shipping delays have begun to occur already

My post office (postmaster I know and use/talk with) told me before Thanksgiving they thought it wouldn't begin until late 1st-2nd week of December. She said she estimated wrong and its begun this Monday, before Dec. 1. I have seen Fedex having delay...

Auction fee invoices--finding them and printing them

Hi. Does anybody know how to find and print out your auction fee invoices? I get these charges from eBay on my credit card but I have never been able to find the actual invoices for these charges on my eBay account. I have looked EVERYWHERE (selling,...

International Shipping Calculator

Why does the international shipping calculator not work on my listings? A buyer will email me to ask what the shipping cost is to their country and I tell them to use the calculator on the listing but they get an error message:"This item will ship to...

Unsolicited comments from others: helpful or annoying?

Not sure what other sellers do with comments that come in on something you have listed. Sometimes the comments have useful information and I appreciate those since they improve the listing. But sometimes they are people telling you something that is ...

authenticity program having glitch never solve for months and getting worse?

hi, a canadian seller here.a few months ago i ecountered a glitch for listing that are suppose to qualify for the authenticity programadult shoes, priced over $100 and brands. the listings were indeed under the authenticity program with the patch thi...

cant get an item posted

for some reason., I can't post an item to sell

Item sold twice

An item was sold with one bid and was shipped with a tracking number.Then I was notified that it sold again a week later.Had to 'cancel sale' for the customer to get a refund; but E-Bay keeps a second fee for the same item. It must be nice for E-Bay ...

When a buyer returns ..shipping cost returned too? Yo

Hello, when an item is returned to the seller, do you return the shipping amount to the buyer? Thank you appreciate your answers

Resolved! New format, preview and loading pictures all suck in this "undated" format

I can't preview unless I hit preview 3 times! I can load my pictures in one go either! It sucks. Get it worked out! This new update sucks and tired of going in each time and it's changed. It takes me twice as long to list now. It was bad before but t...