Selling

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What are precautions need to be taken with respect to identify correct buyers and payment

Hi allI have just started selling on Ebay and I get good response I have below question with respect to buyers validation and payment for the product we sell on ebay 1: how to identify fake buyers is there any tool from ebay to track verification of ...

Sent wrong item and buyer won't respond to my messages

I accidentally sent the wrong Vera Bradley item to a buyer (a more valuable item in the same pattern). I've sent 2 messages asking buyer about my error and they're not responding. Do I have any recourse to either get the item back or charge her $20 m...

It's back.. Recommended dimensions and weights.. and it's terrible.

When did they turn this back on. Every dimension assumes you are selling something new out of the box with original packaging. Requires more clicks and awareness to get your shipping dimensions correct without overpaying. Mind you that USPS will refu...

Resolved! Payment on hold

I have just sold an item to a buyer who ‘collected in person’ but eBay have told me that they won’t release the purchase price until delivery has been confirmed. I asked the buyer for his collection code but when I entered this I got a response sayin...

When can I expect a payout on held funds?

Hi, I am a new seller on eBay, and I wasn't aware of the tedious measures it takes in order to sell and be paid, effectively. I don't want to waste your time complaining about my experience with customer service or my buyer, so I will just tell you t...

Account Hacked on Ebay

Hi I want to Make a point about how ebay does not help you if someone stills your information and uses it to sell items on your account. I stop using my ebay account in 2019. Recently I got a 1099-K form saying I have to pay taxes on a lot of money b...

Uploaded tracking number, not registering

I uploaded a tracking number today for an item I shipped earlier this afternoon, when I look at my sold page it says that item needs to be shipped within 24 hours, and then I put the same tracking number in and it say it has been uploaded to a differ...

How to put a buyer or bidder on a blocked bidder buyer list

Some of you might not be happy with your experience. Here's how to block. 1. Go to top of Seller's hub and click "Help & Contact". 2. Scroll down to "Selling". 3. Scroll down to "Blocking a buyer on eBay" 4. Scroll down to the link "Block bidders and...

Selling a large collection of Holiday Barbie Dolls

I am in possession of a large collection of Holiday Barbie Dolls 1988-2021.Never out of the box and the boxes are all intact.How would I list such a large display on eBay?

Buyer claims box was empty

Hi everyone, I shipped a box of enamelware dishes a couple weeks ago, shipment was tracked & said it was picked up at the post office after USPS couldn't deliver & left a notice. 5 days later buyer messaged me to say the box was empty. She sent pics ...

Resolved! Why would a customer pay 135$ on eBay to purchase the regular non rare 100$ bill?

Why and what is the wisdom that there is a group of customers on eBay, especially Americans, who buy the regular $100 bill in circulation, the modern edition, neither the rare nor the old one, nor anything they buy for $115, in addition to $10 for sh...

Resolved! Seller FB revision requests limited to 5 - this is news to me.

I have been here 24 years and wasn't aware of the limited number(5) of FB revisions in a year. I couldn't find it in any policy section, but possibly missed it. This is what I was told by a CS person, although she did mention large sellers are allowe...

Refresh my memory

I don’t know why I keep forgetting the criteria for a seller to get the feedback protection for refunding a buyer when a formal return is filed. Is it for sellers that do free returns, or TRS+?Anyway, my question is for the sellers who have this prot...

Question eBay Forced return - charged me - but did not return my fees Any Solutions ?

First Time after being on here 3 + years - a Forced return.Not that it is much money; it was 13.55% of 100+ item, yah it adds up I get that - a few weeks later they billed me for shipping label , I know I can appeal it , not worth my flipping time { ...

Resolved! Why the discrepancy with my active listings amount and my Items for sale amount?

Why the discrepancy with my active listings amount and my Items for sale amount? My active listings show that I have 463 items for sale while my items for sale shows I have 441 items for sale. Why the 22 item amount difference? Any explanation would ...