Selling

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How do I setup more than one drop down menu?

Seeking advice on a INR case where buyer had wrong address

I have a laptop that I sold Feb. 11th and on Feb. 17th USPS tracking said the package was being returned due to insufficient address. After contacting the buyer, he told me that he had forgotten to update the address and asked me if I could reship fo...

Site Update? Listings being removed for being listed in Canada, I excluded Canada months ago.

Not sure whats going on, seems like they are updating the site and messing with new shipping policies, which removed all my shipping preferences (excluded countries). I had to create a new "policy" and bulk edit all my listings to apply it to them. T...

Buyer wants me to Ship Item to a Different Address in a Different State

Hello,I made a sale, a few minutes later the buyer sends me a message asking me to send the item to OK, I checked their email account and noticed they have a Florida address list. The eBay AI was of no help and the customer service number returned a ...

SCAMMED BY BUYER FOR $200!

Basically I sold an item to a buyer, everything was good. I shipped it out and provided the wrong tracking number by accident. The actual tracking number was used for a purchase with the similar item, so I accidently mixed up the buyers. The buyer th...

Payment/Shipping Discrepancies

Hello All,I am totally confused and very upset.Today I sold two books to the same buyer (first time I've sold more than two separately listed items to the same buyer). One book sold for $13, the other book sold for $11, yet my total funds are only $1...

I just scammed a buyer in France

A buyer in France called me a scam because they purchased from me and two days later the tracking was scanned as delivered. Despite the package still being scanned and moving around the sorting facilities in US after that delivery scan, the buyer cal...

You sell from Mexico and Canada and you are worried about tariffs? Here´s some good news

On March 2, 2025, the President issued two Executive Orders postponing the elimination of duty-free treatment on imports from Canada and Mexico that meet the de-minimis thresholds under 19 U.S.C. §1321. The de minimis exemption allows certain low val...

Need To Find Where To Turn OFF "AUTO-RELIST"?

Hello,I haven't listed in a while ... I have a handful of listings active. I Always turn off "Auto-Relist".I turned it off on all my listings ...initially. However, they are re-listing automatically ... anyway!I went back in to each, looking for a bo...

new messaging system, what are your thoughts?

with this new system idk about any one else but for some reason all my messages are visible from my "inbox" i usually "archive" old messages as we sell a lot of material from our shop so i don't want to delete the messages entirely in case something ...

Resolved! 1st off laptop needs to be trashed!!! after looking online for pricing of a few old coins we have, w

we got a range of pricing example: $100 to$500 or $675. to $1000. There are pictures for us to use, but we don't know how to price using the examples. we tried to go thru the program to talk to a Mentor, but for whatever reason this darn laptop would...

Can I create coupon codes?

Is there a way to create coupon codes for customers, to encourage customers to buy from me again. Thanks in advance!

Resolved! Payment holds

My payment is on hold until 3 days after the buyer gets the items. Is this normal? I have heard from some people that I should get payment right away.

25% Canada Tariff and De Minimis Exception

News reports indicate that a 25% tariff will go into effect on March 4th. This will apply to Mexico and Canada. An additional 10% will be added to Chinese products. However, FOR NOW, the $800 de minimis exception remains in effect, and will continue ...