Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Buyer bought wrong item, wants refund

Hi everybody, I would like some input from the community on this one.I am a new seller here on eBay. I have sold around 20 items so far and everything has gone smoothly. I now have 7 positive feedback from buyers. I sold an item, which happened to be...

Open claims/negative reviews????

Hey any help would appreciate, I’ve recently sold cap and could never get delivered, back and forth between towns I eventually refunded his money and I’ve yet to receive cap. I don’t even care at this time. Now my point, it’s been a week I haven’t so...

How did you handle your first negative feedback?

My wife received a negative feedback on her account and it has derailed me a little this week.The buyer just waited a week with no contact and placed a bad feedback with no ask for a remedy.We refunded the buyer completely without asking for a return...

I listed items to sell, but they don't show up when I do a search on ebay.

Even when I do a search for the exact title, My items don't show up in a search.

Resolved! Priority mail lost

I did not receive my package and filed a claim for a total loss. But the Post Office is giving me the run around that it was marked delivered. But the mail chimp is a screw up. I spoke to the manager and he just confirmed. Should I call and ask them ...

Funds on hold

Recently made sales on a couple items I bought for cash. They were shoes that had random cards within them. These cards varied in price and I got some prett rare ones and sold them here. I bought them off someone cash so don’t have a receipt but eBay...

How do I ad "Make offer" to an existing listing that is currently a minimum bid and buy it now?

I want to add to an item currently listed, the opportunity for potential buyers to make an offer.

なぜ

購入した商品とは違う商品が届く返品する私が送料を負担領収書のと送り状の画像を送り返金を待つ返品した商品を追跡相手に届いた様、PayParで支払い何か問題があり入金されずPayParに問題があるから少し待ってくれ調査する数回同じやり取り後音信不通ebayに申告するも進捗なし結局返金はないまま今に至る約半年たかが5000円位なので我慢しろと言う事なのかさて皆さんはどう思う

Is sticker shock at the checkout causing buyers to quit?

I have had at least 2 people win bids and I send them an invoice, wait for payment, and they never pay. The bid has to be cancelled.Thinking out loud: Are buyers sticker shocked by all the fees and taxes they don't want to pay?An item that cost $1 ca...

Ebay Hold payments for account updates

Ebay hold my payments until I updated my information which I did, but still holding my payments, It looks like I have to register my online business to my county, I picked DBA which means individual seller or proprietor but still sytem denying my inf...

Watch out for new scams!

Yesterday, a buyer opened a case asking for a refund because item was not delivered. So I called post office and I was told the package was held at post office AT THE REQUEST OF THE COSTUMER! So the buyer called the post office to hold her package, t...

I’m not making any sales!

I’ve done discounts and enabled some offers. Some buyers want up to 50% off! Do I look like a crackhead? I’m thinking off taking original quality photos alongside stock photos. Any ideas?

Russian buyer asking to send me to send an offer via watchlist, says his shipping address is in USA

I have a potential buyer for Levis (location says Russian Federation) with great feedback (all in English, from US sellers), asking me to send him an offer via watchlist. I said I only ship within the States and my price is firm. Buyer states he has ...

Seller protection? Return postage

I had s buyer claim a listing was not accurate and contacted ebay for a refund,they immediately sent him a return label without giving me a chance to show proof the listing was correct. I refunded the sales price but had to pay $6.92 for an item that...

Promoted Listings < recommended %

Any info regarding using a % Below Recommended percentage.Is the item in Limbo, Promoted, under-promoted, equal to Not promoting? If I insert 4% on an item recommended at 13.5% (Yes), what is officially supposed to occur? I haven't seen anything addr...