Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Russian buyer asking to send me to send an offer via watchlist, says his shipping address is in USA

I have a potential buyer for Levis (location says Russian Federation) with great feedback (all in English, from US sellers), asking me to send him an offer via watchlist. I said I only ship within the States and my price is firm. Buyer states he has ...

Seller protection? Return postage

I had s buyer claim a listing was not accurate and contacted ebay for a refund,they immediately sent him a return label without giving me a chance to show proof the listing was correct. I refunded the sales price but had to pay $6.92 for an item that...

Promoted Listings < recommended %

Any info regarding using a % Below Recommended percentage.Is the item in Limbo, Promoted, under-promoted, equal to Not promoting? If I insert 4% on an item recommended at 13.5% (Yes), what is officially supposed to occur? I haven't seen anything addr...

Ship Times adjustment

Has anyone noticed if eBay has made any adjustment to seller metrics as to ship times ? We noted that under the current shipping options it seems that delivery times have increased. This was We have noticed an increase a decrease in delivery time eve...

Ebay charged me the amount I was supposed to get for a damaged return item.

Has anyone ever been charged the wrong amount and gotten anything back from Ebay. Let me start over. I sold a 90yr old guitar and case which were in good condition. The policy for items that go over a thousand dollars are put on hold or limbo for the...

New To Ebay

I’m New to selling on EBay and so far this past 90 days have been great! I really enjoy what I do, and I this is very profitable!

Buyer messages me tracking says delivered but he says did not get it.

Buyer messages me and wants to know what to do. Tracking shows it was delivered. He/she says they did not get there package. I ship with confirmed delivery. Can you tell what i should do next? I am new to selling and i do not want to make a mistake T...

eBay international shipping??

Have a vintage trumpet for sale. Got a DM from someone from Japan, who wants a quote to ship to them. In my mind, I’m ALREADY ENROLLED in eBay’s international shipping program and that my ad, when viewed by any international buyer, should make this o...

Resolved! Mixed up Orders any help appreciated

So I’m freaking out . I had a mixup for the first time and I am completely flustered as what to do. I got a msg this morning stating that I sent the wrong item which means their item is being sent to the wrong person as well. The person who msgd me i...

Resolved! Is Anyone Else NOT Receiving Sale Notifications on the Site?

The last 2 sales didn't show up on my little ring-a-ding bell on the upper right-hand corner.Anyone else having this issue?I've had it happen only once before . . . . long ago.

My account has been permanently restricted from selling

This is a long post so I thank anyone who was willing to read it. 7/09/22- My account was hit with a periodic performance review where they hold your funds while reviewing your account. I have had my eBay account for 3 years, but recently just starte...

Authentication Guarantee

At what dollar amount is the Jewelry Authentication Guarantee automatically added to the listing?Over $100, Over $500, over $1,000 etc?And if an item is marked down below the threshold is the Authentication Guarantee removed?Before posting this quest...

Sheila@ebay HEAR MY PLEAS (#2)

1. I went to list in Auction (a luxury item) and wanted to add "reserve" price, but a pop up box stated there was a $5 charge -- BEFORE IT SOLD!!!! why????? So let me understand. BEFORE the item sells, just for the privilege of doing reserve you snat...

Selling items by "Random"

Selling video games as a "mystery box" or in random lots of 1 or 100. Recently, a listing of mine was removed for being a game of chance, as I offered a random NES game for about $6 + shipping. I also had 13 other listings for random video games incl...

Issue with account

Anyone can help? I have not been able to list item for over a year .each time i try to list item it says encountered problem on our end try later .i cant find a customer service to help.anyone? Plz