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Forum Posts

International buyer chargeback dispute

I shipped the order on time on Feb 8th. It is March 23rd today. The tracking shows the package is running late being delivered. The original estimated delivery date is March 15th. Buyer filed a chargeback because the item has not arrived yet. Why is ...

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Problem with buyers requesting to purchase multiple items.

I have buyers wishing to purchase BIN items and they've told me that they are only allowed 1 BIN every 10 days. Have I done something wrong? If so what do I need to do. Do I need to take them off BIN? I've had 4 or 5 buyers tell me this.

Other sellers on my listing page.

Is there any way to prevent eBay from covering 3/4 of my listing with my competitions listings for the same items. I don't care if they are "Related Sponsored Items" they don't belong on my listing. I'm paying for the service so I should have my list...

User avatar by Adventurer
  • 1006 Views
  • 13 replies
  • 0 helpful

NEW-ebay has removed sellers STORE category WHY?

Why would ebay remove sellers store categories. When you go to any seller and see SELLER'S store or view sellers items you were always able to see the category of what they sell on the left hand side. This is such a ridiculous deletion and makes the ...

Listing violation

I am an occasional user of eBay. I just listed a Cuisinart food processor chopping blade. Within a few minutes it was removed for some sort of policy violation. I have no idea why and the information given by eBay was not helpful at all. And I can’t ...

Resolved! Need Help Overcoming 6% Below Standard Performance Fee on Low Volume, High Price Listings

Currently struggling in the shadow of the 6% performance fee 'indefinitely.' Having some trouble understanding the Ts&Cs of how to get out of that (basically just seeing "Get your account better"). Is it a waiting game until the dings roll off? Is it...

Resolved! Why are only some sellers' handling times displayed?

It seems like this has been my experience the whole time I've been here, and I can't figure out the rhyme or reason to it. Handling time: Some sellers, you can't find it anywhere, only the estimated delivery date. Others, you can find it if you click...

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User avatar by Rockstar
  • 645 Views
  • 9 replies
  • 0 helpful

Resolved! how do I remove unpaid/cancelled items from my feedback page?

There are several items showing on my feedback page that were never paid for. The transactions have been cancelled and unpaid buyer info has been sent to Ebay. Why are these items still listed on my feedback page? I'm not going to leave feedback for ...

WHY ARE EBAY COMMUNITY ANSWERS VAGUE WHEN IT COMES TO ASKING ABOUT EBAY OFFICIAL POLICY

On several occasions, I have asked specific questions concerning Ebay policies concerning a variety of subjects. I never get an answer from anybody that states policy or points to a printed policy. It's like going to Facebook and just getting opinion...

User avatar by Adventurer
  • 3994 Views
  • 51 replies
  • 1 helpful

Tracking overall sales of parts from a laptop

Say I bought 10 laptops and I am taking them apart and selling the parts individually. I want to keep track of the overall sales of parts per laptop. How can I set up my listings to do this to see which laptop was most profitable? I know about the cu...

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