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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Forgot to include something in an international order

Hi, I recently sold a computer through eBay's international shipping program. I'm in the US, buyer is in Canada. I forgot to include the WiFi antenna in the package, a tiny plastic antenna that probably weighs a few ounces. I'd like to send the anten...

Had my Ebay store for over 20 years now my sales are gone?

I have been a Top Rated Plus seller for ever and will be loosing that because I have no sales. It is like a switch turned off and my 20 year ebay store is nonexistant. Any suggestions?

What should I do if I believe a buyer is claiming my products are their own and having me send them?

I'm concerned about a buyer that keeps buying from me but keeps changing the shipping address. They also have a comment for each purchase that says, "please do not add invoice with shipped order. please do not use ebay packaging or ebay label for shi...

IT'S BEEN 3 DAYS SINCE MY ACCOUNT HAS BEEN RESTRICTED>>PLEASE READ

I'M A NEW SELLER ON HERE. IT STARTED WITH SELLING 25 ITEMS OR MORE IN ORDER NOT TO HAVE A HOLD ON FUNDS. WE ALL UNDERSTAND THIS; IT'S FAIR. THEN AS I PROCEEDED TO SELL MY 26TH ITEM; A PERFORMANCE BLOCK WAS PUT ON. EBAY STATED IT WOULD ONLY LAST FOR 5...

New listing page

I got my new listing page this morning. Love the larger pictures. The only thing I didn't like was the "VISIT STORE" placed at the bottom of the page. Should be near the top. Do you agree or not?

Resolved! Feedback removal

I was looking into making sure a negative I'm about to give someone will stick... but as a seller, if I want a feedback removed, what's the process and timeline? I didn't realize this could qualify for removal til I went and read policies/protections...

Resolved! Item listed as original may have been a reproduction?

Hi, I purchased an original item a few months ago, I’ve recently found the rest of the set and it looks like the first one I purchased may have been a reproduction. I messaged the seller asking if the item was genuine but he did not respond, a second...

A Bid was retracted with no explanation. How Do I find out the EBay name of the Bidder?

A Bid was retracted with no explanation. The listing is an autographed football program.How Do I find out the EBay name of the Bidder?I KNOW a Bid was made. It appeared on my Seller's Active page. Then the Bid disappeared and the Listing shows "0" in...

Resolved! My eBay account was permanently restricted.

eBay recently permanently restricted my eBay account from selling, they sent me a MC011 to handle, and I took the required steps, they needed additional info and I submitted it, then when I went to send my proof of ownership, the next day, I see a me...

Anyone else seeing the banner "Attract buyers with Ebay's discounted shipping." Seriously?! +

Dear eBay, what are YOU doing to attract more buyers to eBay? How about you go into your profits and offer a coupon for buyers every once in a while. Or incentives to sellers. Of course, there are sellers who do offer buyers discounted shipping or fr...

online bookseller in search of a clue or at least a strategy

A while ago I was asking myself what to do about ebay once I finally sell off accumulated inventory. It struck me that I would have more time and less effort if I quit ebay, and would still have plenty of sales from Amazon to keep the lights on. Well...

Fraudulent Buyer Alert for PC Gamer Sellers

Ebay buyer bought a brand newly made PC. Installed the Windows OS 11 Home and he successfully made a password. Then Called me saying the PC kept rebooting over and over again and wouldn't install the OS. When he returned the PC back to me. He did not...

Video deleted by Ebay, now I can't edit listing to upload a new one

I created a listing with a short video clip of my showing condition of my item. Ebay deleted my video and gave me some reasons that made no sense. I don't understand why but that's not the point of this post. I shot a new video, but when I wanted to ...

Resolved! Posting large sums of pictures in the description using HTML

I have been trying to figure out how to add over 100 pictures to the description. I see other sellers doing this but I can't figure it out. I have tried JPEGbay, it works up to 100 pictures. However, for full size pics, it takes you back to their sit...

I think a buyer is scamming me

I sold a pin to a buyer and they are now claiming the pin is counterfeit. The picture they sent back to me was of a different pin - I have the original pictures of the pin I sold. I'm afraid I'm going to be out both the pin and the money and also get...