Selling

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Sale cancelled after winning item (they changed their mind), but still left me a negative fb.

Someone won my auction and didn't pay. Days later they wanted to cancel because - it was too expensive and on second look wasn't worth the money. Blue Peter trash and tat was some of their descriptions. I cancelled the sale with no complaints then le...

Buyer opened request more than 45 days after sale for IND to APO/AP military address.

Hi,I sold an item going to APO/AP, which I'm learning means it's a military address in the Pacific (!!!). Route is from Buffaly, NY (shipped Nov. 23rd). eBay says I have until Jan. 8th to resolve this.This wasn't even on my radar until just now when ...

automatic renewal

I only want to know one thing. When I have an item to sell and it doesn't am I charged again and again until I end the item?

Resolved! Buyer was able to open return after 46 days... Why?

I posted yesterday asking for advice the story continues. I have a customer who I sold a new DVD recorder too 46 days ago it was still wrapped in plastic however, the box was open he initially was complaining it did not come with a manual. I never cl...

Resolved! Damage Reported after 15 days, 14 Day Return Policy... What's my Deal?

I am seller. So I received notice 15 days after delivery that some of the cups (3 of 39 pcs) were broken. They were packed well and I have photos. He’s not submitting photos (he can’t figure out how). I do have a 14 day return policy. What are my res...

Selling unreleased book

Are there any eBay policies on selling something like an Advance Reader Copy of a book that has not yet been released to the public? We occasionally run across these, and while the person who gave/sold them to us could potentially get in trouble with...

Resolved! Problem Buyer

So, a buyer began messaging me immediately after I listed a collectible record (45 rpm) to make offers. This always strikes me as suspicious because the "make an offer" option is there, and you can try multiple offers and include a message. Then the ...

Can we offer a % discount for everything In my store? I do no see any help for that. I did it before

Can we offer a % discount for everything In a store (that I own)? I do no see any help for that. I did this before and had some success. They mention on seller pages but not 'how To"Thanks

I could really use any help I can get on identifying these pottery art tea pots

I’d really appreciate any kind of feedback or suggestions on who the artist is that created these tea pots

Resolved! Confused by seller’s listings….

So as you can see I am a seller myself. As I was perusing other sales on eBay, I came across a seller that had a really weird format. And it wasn’t like they just had one or two listings, they had so many that if I kept scrolling I couldn’t get to th...

Resolved! Creating a You Pick Drop Down Option / Variation Listing

I'm new to ebay and have been trying to sell some toys no longer in use, specifically legos. I have seen several listings of Lego Minifigures specifically that give you the option to pick and choose which figures you would like to purchase. After rea...

I noticed that my description for an item was wrong after it was purchased

I noticed that the description of an item I sold was not accurate after it was purchased. I've been trying to contact the buyer to see if they still want it or if they prefer me to cancel and refund. I have not heard back from the buyer and it has to...

Resolved! Buyers item broke in transit

Hi!I shipped a bronze horse figurine and one leg broke off in transit.How should I handle this- it was packaged well and fragile stickers were placed on the box. Should I issue a refund and submit a complaint to the post office?Thank you!

Domestic Shipping Error Message

With this new listing tool, (I HATE IT) I keep getting this error message. How do I make it stop???If overrides are provided for domestic shipping, you need to provide overrides for all services in domestic shipping.

Not sure what to do?

I sold an item on 12/27/23. I was mailed 12/28/23, 1st class mail so it would take time and it is over the holidays so possibly 1-2 weeks and I told the buyer that. The buyer contacted me today[1/2/24] asking about tracking I said there is no trackin...