Selling

Forum Posts

Sorted by:

Resolved! no pay case

Had a customer win a bid on an item on May 17th. This is now May 20th with no payment. Had been an option under "report buyer" for "buyer didn't pay" . Don't see that anymore. How do I close this?

Is the USPS particularly slow this year or is it just me?

I don't think I've had a single order arrive at its destination on time this year, and it's becoming dreadful to mail items out. I can't blame buyers for not leaving feedback when it's taking up to 10 days to get their purchases. I mail directly from...

Ebay 3rd quarter results..... sellers/buyers down but ebay PL revenue UP 39% ???

For the third quarter- ebay released results saying sellers and buyers were down by the millions, GMV sales were up 2% ( i believe this is ebay creative accounting- do you know anyone who sells her that had sales go up?), but promoted listing revenue...

Buyer didn’t read description

Hello, I recently sold a PC part. specifically an MSI GeForce RTX 3070 Ti. The buyer sent me a message stating he didn’t read the description and wants to return it. Do I have to accept it?

Resolved! Return/refund request

Hi! I started selling in Nov 2024. Have sold about 70 items. Had my first request for refund due to item defect. Customer bought new with tags on Nike sandals. Stated the strap ripped after 5 minutes of wear. I wasn’t sure how to proceed so offered 1...

'You can't refund the buyer for this order'

I have agreed a (partial) refund with my buyer. However when I tried to make the refund I got above message with the further note that 'You cannot issue a refund at this time because a return request is open for an item in this order'.Customer suppor...

What is a 'Commitment to Buy'. Just got a message from ebay to send invoice to customer.

I got an email from ebay that a customer had 'committed to buy' three of my items. The items were listed as auction items with 'buy it now' options. The email from ebay listed all three items at the starting price and wanted shipping combined and sen...

new ungraded card standards?

These NEW eBay ungraded card standards are not good at all. There are 4 catagories but I will just address the top 2. NM/M allows for several flaws that a grading service, at best, would grade them as EX. Then the worst is the next one, eBay calls it...

Another Idiotic eBay Change - New Message Window

New message window rolled out within the past week that is 20% the size of the original one and forces you to get a magnifying glass to read a message. Not to mention, only way to read the prior message is to utilize a useless drag feature that does ...

Resolved! Heads up: changes to Seller Initiated Offers (SIO)

Recent & upcoming changes to SIO, the good and the bad. First-[Bug or intended?] eBay is forcing the default to "on" for automated offers and counter offers. As things stand today, sellers have to manually toggle off those settings every single time ...

1099-K and taxes

My first 1099-K. . Am I understanding what the customer paid for shipping is income??? Actual shipping costs are not listed on the 1099-K. and returns? I did see them on another page but can't find it now,,,,, I've been selling for 20 years but still...

Resolved! How to let buyers know I'm on vacation

I will be away from home for three weeks and need to let buyers know that. I have no way of mailing anything during that period and need to know how to set that up,

how to solve reactivate ebay plz

Resolved! This one has me STUMPED?!?!?!? EBAY GSP RETURN????

Here's something I haven't encountered before. USPS just delivered my mail for the day and I received a mysterious package with my address on it (but someone else's name) and a return address that is based in Frankin Park, CA. I checked the USPS trac...

Screenshot 2025-05-19 at 10.31.13 AM.png

Screenshot 2025-05-19 at 10.30.59 AM.png

Blocking a seller's account

Hello dear friends and thank you in advance for listening and helping. I have been selling on eBay for over a year. My warehouse burned down and I couldn't find any items that were ordered from me and I had to cancel them. eBay blocked me and I reall...