Selling

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Buyer wants a refund due to skin damage

A buyer bought some narural deodrant from me a couple weeks ago. Its Lume deodrant, which I bought directly from the seller. They messaged me asking for a refund because they said after using it for a couple weeks it burned their skin. Due to this th...

Resolved! Never selling on this platform again

I have been selling on ebay for twenty years and recently cancelled an order with a repeat buyer. These items were not in stock and never should have been listed. When restocked we did list the items again and this same repeat buyer purchased them. N...

eBay commissions

My buyer wanted(and did) to pay cash at pickup. I owe a commission to eBay. How do I pay it?

How to sell jolot of surplus stock

Can anyone tell me if ebay trading assistant still exists? I have surplus stock but don't have the time to promote. Thanks in advance.

Small Closet-High End Item List or Not?

I have a small shop (80-100) clothing and household items mostly lower price items <$100. I recently found an popular high-end designer women's top with sold comps in excess of $1500. It is authenticate but I purchased at local thrift store so don't ...

Resolved! How to figure out the current count of how many active listings will renew before end of the month

Hello all, I have a Basic store and am nearing the 1000 free listings. At the moment I am going through my current active listings and ending listings so that I can list new items which I think have a higher probability of selling. I have thought abo...

Ship or not ship/refund not refund - eBay canceled sale due to security risk - contradictory info

Getting conflicting information on whether to ship an item or not, refund or not. I'll paste the email below. This happened within under an hour of the sale; the buyer was unregistered by that time as well. However, after this email two days ago, my ...

Resolved! Option to Relist with new shipping policies

I want to relist alot of products and I wonder if there is an option to change them to the new shipping policies I had created?

Nobody can find my item for sale, including me

my item (145446377277) has been active now on ebay for over 2 days and nobody can find it, including me. there is no local pickup selected, what could be wrong?

Item given to wrong person be delivery driver

I sold a $1200 item via eBay to a buyer, and FedEx (on the third try) delivered it to someone else. The buyer can't find the guy who received it. The local police are not cooperative. We think it was stolen at this point. We have filed a claim with F...

Resolved! Received email from eBay stating that buyer is newly unregistered

I received an email from eBay notifying me that one of my buyers is now unregistered and not to ship the item that was purchased. Nor to contact the buyer, etc. eBay is a bit late on this because the buyer purchased the item October 22, and it was de...

Stop Automatic Offer Settings

Is there a way to turn off automatic offers? I can do them individually but it is very time consuming to turn them off, especially when eBay has a way to send them in bulk. I lowered the prices on many items that had automatic offers turned on and in...

Seller requesting a refund but then not responding to messages...

I sold a Dansk pot for a very low price because it was damaged. Photos were clear as was the description. The seller now has twice requested a refund and has threatened bad feedback, but they refuse to answer my messages. Is there a way to know if a ...

Where is the "PAUSE" button for a delayed shipping request????????

Here we go again with a Customer making a purchase followed by a message asking me to delay shipping ... this time they asked to wait to ship until after Thanksgiving ... like 5 days from now and I offer 1 Day Handling. Customer's message: Hi Mr_Linc...