Selling

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How to file a claim?

One of my international items arrived damaged to the buyer with usps. I can’t file a claim with usps because I only have an eBay tracking number which they don’t accept.

Buyer makes counteroffer, I accept, its not in my awaiting payment screen

Several times a buyer makes acounteroffer and I accept it but it's not in my awaiting payment screen. I have contacted eBay but I get no answers. Has anyone had this happen? Any workarounds? Thanks.

INR metrics - Acceptance scan time do not match tracking information

Here are INR details:DateTrans Paid DateEDD Due DateTrans IDItem IDBuyer CountryInput Carrier NameInput Tracking NumberDelivery scan TimeHandle by DateAcceptance scan timeA-scan OntimeD-scan OntimeTime WindowINR Case2024-01-142023-12-112023-12-18xxxx...

scam?

I'm trying to figure out the scam here as it doesn't make financial sense. I recently had about 5 orders from multiple buyers for the same item. In each case the buyer name was different than the ship to name. Not that unusual around the holidays so ...

Seller benefits

We are going on about 6 plus months selling on EBay now, we have had some growing pains but I am beyond frustrated on what does EBay offer seller besides a selling forum. Their policies, issues, resolutions, claim process, shipping - no matter how mu...

Dead sales, zero views! Am I invisible?

My sales dropped down to minimum.also I noticed that views are zero, literally ZERO, last, many, months.items just sitting…disappointment 1000%clearly something’s going on.

Selling sports cards?

I have a simple ? today. I sell mainly individually graded sports cards or I may have 3 or 4 cards selling together as a unit. So today a buyer sent me a message asking if he could buy 3 or 4 graded rookie cards for a certain price which was a fair d...

Unwanted International bidding

I don’t want international bidding, buying, and I don’t ship internationally. I try to make that clear in my listings, but still get foreign bidding and purchases, which have to be canceled and re-listed. How can I stop this bidding and purchasing to...

Resolved! What is the longest you have held an item for a buyer?

So, we have had someone win an item on Friday. This morning we were notified by the buyer that they cannot pay until the beginning of the month. What would you do? Just asking to see the opinion of my fellow sellers.Thank you

Active listings count is wrong

Last night I noticed that on my store page it says I have 754 active listings, but in my seller hub It says I have 662. 662 is the correct number of items. anybody else seen this before? dont want to sell something i dont in fact have

Authenticator is way off

My card is authentic and matches the pictures. I am pulling all trading card listings. I will sell them at in-house auction. Your authenticator needs to get a pair of glasses or take a better look at the listing. Srop wasting my time, Ebay.

Broken feedback system

Received a negative feedback for an item I DON'T EVEN SELL, never did. The buyer must have ordered a few items from different sellers, including me, then I ended up with this feedback. Asked eBay to remove it, they said they can't because it is an op...

Accidentally sold a $400 item to a scammer, how can I protect myself?

Hi, I’m new to selling on eBay. I just accepted an offer (by now the buyer has already paid) without checking the buyer’s feedback (didn’t realize a buyer can’t get negative feedback), but they’re a scammer (paying, accepting delivery, then claiming ...

New messaging system sends messages by e-mail one line at a time

With the 'new message experience' buyer questions are being sent to my e-mail inbox one line at a time. Looks like the eBay app people use on their phone will send the message when they hit the 'Enter' key instead of putting a line break so they can ...

sharing is caring delivery

dont know about u but as always after holidays usps is draging with delivery mostly on usps priority mail which should be faster right now who doing a grt job is u.p.s and at time a bit cheaper or a few cents more whch im ok as long as buyers get the...