Selling

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Buyer claims items is damaged. It isn't.

Sold buyer a tube of horse/dog balm in a tube. The tube was new and sealed. Buyer requested a return saying (falsely) she had reached out to me with no response and that the contents were "watery" and "I lost a lot of cream when I opened it." She inc...

How long should I keep inventory before getting rid of it?

I have a lot of old dress shirts and polos (Banana Republic, Tommy Hilfiger) and I have them listed for sale on my eBay account. At what point (in days, months, or years) do I decide they won’t sell and I just donate them? I want make a smart educate...

Not seeing my listing

I havent been selling on ebay in MANY years. I made a different account. Well, i listed an Item but i can find it when i seach for it. The only way i can find my listing is to sign in, go to my sellings and its there. I have copied my title and paste...

Resolved! Insertion fee

Hello! I have four items selling and one of them is charging an insertion fee every month. Why is that? Is there shouldn't be a zero insertion fee for a such small amount of items?

Selling something by the foot

Yes, I have acquired a large roll of poly pipe. It’s too bulky and way to heavy to ship. Can you sell something by the foot on EBay? If so is there a link to show you how to list it? Thx for any assistance.

Can we still contact ebay by phone??????

I've been searching for a way to contact a live ebay agent. Is this still possible???

Why is ebay overlaying a message on the first picture of a listing ?

Ebay either puts on a message about how many views a listing has had or some other factor (I don't remember right now what it is). So if I look at a competitor's listing 20 times in a 24 hour period it will show (along with other views) either the nu...

Quarterly Coupons for Top Rated Sellers

Does any other of the probably millions of top-rated sellers feel insulted that our $25 quarterly coupons have not changed for years, while eBay's shipping supplies have gone up astronomically?

Account says I have items to ship when I dont

On my main hub page it says I have 2 items paid and ready to ship but when you click on it there is nothing there. Everyday after I print all my labels it always go back to two items to ship. Why is it doing this and how do I fix it?

Resolved! Auction Promoted Listings

Now that this went live I see it’s just about EBay gaining more fees … Before I had the “option” to pay $1.99 to promote an auction listing that could sell for whatever amount… now I have “option” to promote with a percentage based fee on final sales...

Payment Hold prevents me from shipping item to buyer

How do I 1. contact a human to assist me 2. How do I refund the buyers money because I cannot ship the item as the payment is being held for two weeks3. I have a stellar record for shipping and I do not know why the buyers funds are bing held for ove...

Can’t seem to be getting any listing views

Hi, I have been selling quite regularly on eBay since the start of the year.I sell woven patches / music merchandise, and I list things that are quite sought-after, I think I have a clear description of listings and to me the photos in those listings...

What happens if a new buyer purchases from a new seller and wants to return?

What will happen if a new buyer buys from a new seller and a dispute occurs between them and a case is opened with whom does eBay stand in this case, since both parties do not have any reputation on the site and both of them have zero feedback?

Partial Refund on a Return Request?

I have free returns, which use to qualify you to offer a partial refund, but when I click on Refund Now (without a return), it defaults to a full refund. Or do I have to click on go to the next page to see the option? Don't want to do that unless I a...

Feedback and phone and chat

Well ebay phone support is at 11:50 AM saying that is past operating hours. So I have to chat. Buyer supplies wrong address and asks us to ship to a different one. Reported buyer. Cancelled sale and told them to re-purchase with the proper address. B...