Selling

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My total sales numbers are off

My total sales numbers are offI calculated the amount on a excel by checking my payouts and it comes out to a different amount than it shows on the seller dashboard. It’s off by $83.63 in the final amount when I compared both numbers. What am I missi...

Counteroffers OFF as default when sending offers?

I sell both auction and fixed price items. Every now and then on my fixed price items, I can "send offer" to buyers that are interested in the item, which is great. What's not great, though is always having to go in a level and uncheck "counteroffers...

With ebay's new bleep "pre-checkout" Is there anyway to let buyers use coupon codes?

I always had good luck getting return customers by giving previous buyers coupon codes, I'd give a 5% off code and the buyer would often look through all of my inventory and buy something which there's no way they would have otherwise. Now with ebay'...

Resolved! Multiple user IDs and names for a single buyer. All have identical address in Portland, OR.

Here is the scenario. Purchases of 2 items each are made back to back 4 times (8 items total), using 3-4 different user IDs--each with a different obviously fake name. All 4 orders have exactly the same name or code at a freight forwarding address in...

My Excluded Shipping Locations Were Changed

I was processing a couple small sells this morning and noticed that one is shipping to Hawaii I added Alaska and Hawaii to my excluded list back when they quit letting us add an upcharge.I went and checked my listings and every one of them was open f...

Resolved! Buyer claims item arrived damaged

I have a buyer who claims the necklace he purchased arrived damaged. It was sent undamaged. The photos he sent show the item was intentionally broken to claim a return. It was impossible for the item to have the type of damage sustained as he claims....

Local pickup

What can I do to release funds when the buyer sends the incorrect confirmation code and they quit responding after item transfer. It’s only $7 but it’s the principle of the matter. They purposely sent the incorrect code.

vacation mode

If I need to leave Ebay for 2-3 months, should I go on vacation mode or just end all of my listings? I don't want to lose my selling list!! Thanks!!!

Help me get Ebay vehicle compatibility to show up on listings.

So I regularly list car parts. I'm getting terribly frustrated with ebay NOT showing the list of vehicles my parts fit. As an example, eBay has in its catalog Melling JB-817 engine lifters. These lifters fit 5000+ different vehicles. I have in hand Q...

eBay Sending Messages Baseball Card is Counterfeit But Is A Legit Reprint

Any other sports cards sellers getting messages from eBay's review team stating because the card is counterfeit, they shut the auction down? The card is not a "counterfeit" but a legit "reprint". This is the second time they have done this. The first...

Anyone else have Ebay remove LOTS of listings, with NO explanation as to why ?

Following up from a different forum, A different member mentioned in a very old post, having the same sort of issue, and we replied with the following message, but since our incident occurred much more recently, we decided to start a different thread...

Does a Negative Feedback Hurt Sales?

I received a negative feedback from a difficult buyer..the one that wanted my receipt for the David Yurman earrings. Since the return is open, and she has not returned them, I was told by a US rep it would be removed when the item was returned. so I ...

Resolved! On a Remorse Return with Free Shipping, Who pays return shipping?

I should know this by now, but I dont. I sold an item for $150, free shipping. I accept returns. Buyer wants to return the item as it was to be a gift and her sister doesn't want it now. So I tell her to start a return and I approve the return…who pa...