Selling
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Resolved! Contact a member

How does a eBay seller contact another eBay member that is apparently not currently selling?

Payouts

After a hiatus of a few years, I resumed selling occasionally at eBay about a year ago using an account that’s only slightly older (I’d sold for many years with two other accounts). One of the practices of eBay that I find irksome is the borrowing of...

Resolved! Advice on protecting myself while offering local pickup

This is my first time selling something. I'm thinking of offering some computer equipment for local pickup and offering to deliver it to them if they're within a certain driving distance of me. How do I protect myself from scams where someone might c...

User avatar by Adventurer
  • 94 Views
  • 6 replies
  • 0 helpful

Unable to update email

when I opened my eBay account many years ago I had a Hotmail account email. I thought I had gone through all my accounts and updated to my new Gmail account. However back in January I accidentally signed in under my Gmail account which then created a...

User avatar by Rising Star
  • 129 Views
  • 4 replies
  • 0 helpful

Ways to Give an Buyer an Appropriate Feedback?

I recently received a dishonest feedback (could be an honest mistake but I doubt it) from a buyer who wrote a feedback that was inaccurate about what was sent to him. I wrote a detailed message to eBay explaining why the feedback I received should be...

User avatar by Adventurer
  • 537 Views
  • 30 replies
  • 0 helpful

Resolved! Reported Counterfeit Item, eBay Didn’t Find Violation of Policy?

I confirmed with a manufacturer that the product I purchased is a counterfeit. reported it to eBay. “We looked into your report and didn’t find the listing to be in violation of our policy. This determination was made by a customer service agent.” Ob...

eBay does NOT value sellers anymore - We are getting screwed on returns

3 times in the last 10 days I have had returns marked as "Item not as described" when it the item was EXACTLY as described. The most recent item was listed as "For Parts/Not working". I described the item, its condition and advised I do NOT know what...

User avatar by Adventurer
  • 725 Views
  • 27 replies
  • 7 helpful

Customs clearance

Dear experts,Tracking number: 507530375063By 4PX carrier from China to Japan.As a seller I don't know to understand its status:"Custom clearance exception". If I understand well, if tax is needed the buyer should pay it.If the buyer open INR dispute,...

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