Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Return to Sender ~ Do I send buyer refund? Ship to a new address?

I shipped a camera to a buyer with 0 feedback, but who paid immediately. During shipment buyer contacted me through eBay communications saying, "Hi this is [name deleted] I guess the camera I ordered from you did not make it to my house due some sort...

Done with eBay Best Offers - A Fun Story Why

I've been on & off eBay with my online storefront/brand for over 14 yrs. In my industry, which includes vintage Star Wars, best offers worked for many years. Lately however, the offers average less than it would cost me to ship an item. And the time ...

Return request for item sold as defective, sold for parts or repair.

I recently sold a camera and it was listed with the condition being "For parts or not working". In the sellers notes, it states “Flash sticks when opening - sometimes it works, other times it does not. Lens sometimes works, other times not.” Finally,...

Why is international Registered mail inbound into the United States disappears so frequently?

Why does the international Registered mail inbound into the United States disappears so frequently? I've sent registered mail to India, Nigeria, Bangladesh, Argentina, Colombia, Ukraine even Iraq on several occasions and they all arrived, but to the ...

Converting from personal account to resale business account.

I have been a member since 1999 and for most of that time have been in business (with a resale license) and have sold some of my items here, though most are sold from my web site, email and phone calls. Since eBay started collecting sales tax it has ...

WHAT INFO WE GIVE OUT!!!!!!

I am having a big problem being a seller on ebay and them running my business. Sold an item for $1650 and ebay is holding my funds until they get a copy of my drivers license or passport. I am finding this all so illegal. Who is running MY BUSSINESS!...

58 other people’s items on my listing. I used to do very well on eBay but not now! Oh my!

I counted 58 other people’s items pictured on my listing page competing with me for the possible sale.Been selling here since 1998.Now I’m kaput. Don’t know what to do next!Washed up. I used to have a good business.You can read decades of my back fee...

Resolved! Seller performance low bc no tracking updated

Hi - I sell stamps here on eBay which means I usually send them out via letter envelope or some other shipping method that doesn’t require tracking so I can save money unfortunately ebay has taken this to mean that I don’t upload tracking to my shipm...

Buyer wants to communicate outside of Ebay email system.

A buyer made an offer that I accepted. After making the offer, the buyer requested that I communicate outside of the ebay email system. He said he had a question and asked me to text or email him at his personal number or email which would give away ...

New problem with search - not using all the entered words, returning useless results

For about a week now, my saved search notifications, which usually return 0-5 items daily are now returning 1500+ listings. I've had some of these daily saved searches for 5+ years. I went onto the desktop to try to troubleshoot to see if a category ...

Stickers: Switching from Ground Advantage to Ebay standard envelope

So I heard all the talk about ebay now offering ESE for stickers.I just tried to update one of my sticker listings (#195940692310) from GA to ESE, it wont let me.It does not give me ESE as a shipping choice.Would ending the listing and starting all o...

Resolved! User name

I changed my user name months ago. Items that I'm selling still says sold my old user name. Any help or advice is appreciated. Thanks Eric

Anyone else having a spurt of impatient buyers?

It must be something in the air. I've had a rash of impatient buyers hounding me about when I'm going to ship despite the fact that ebay clearly provides them with delivery estimate dates based on my handling time! "Can you send me the tracking numbe...

Sidebar PopUps

How to block those annoying sidebar popups? We have tried all the adblockers and the one that does work on Chrome is AdGuard AdBlocker. You have to block the element then expand the slide bar to cover the screen.We all wish eBay would give an option ...

When will my seller defect from Nov 11, 2022 fall off my record?

I've called eBay 4 times and they keep saying it should be off, and that they will escalate it to whoever. I made mistakes when I first started selling, pretty much all under $20 eBay Standard Envelope shipping defects, and boy am I paying for it. I'...