Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

We need filters for the number of pieces and unit price

For example, in supplements, we cannot search for presentations of 200 capsules or for the unit price of the capsules.The number of pieces filter could be a range selector. This would allow buyers to specify the minimum and maximum number of pieces t...

Selling Formats

The revised formats for listings, at least those I for antiquarian books that I use, are more advertisements for Ebay than for the item being sold. You have to wade down through the promotions to get to the listing whichhas been overwhelmed by the gr...

Coding developer software

Hi there. I was sent a link from my programmer friend. We do 2 other ecommerce sites, the apps , etc. I'm not going to name the app. Many of you might know which I am referring too. But thats not what I am about to ask. The link my friend sent me abo...

Selling Sneakers with missing inner sole foot pad

Hi, new to ebay and have sneakers in good condition with missing inner sole footpad, I've been trying to find listings on how to word this but I think I'm using the wrong terms.Is this type of sneaker something that would sell and what terms to use w...

Black Friday, Cyber Monday, Holiday Sales whats your discount % for 2022?

I know some will use information to undercut, but my items are mostly collectibles so I know that no matter what, its mostly waiting for the right buyer to come along anyways. That being said, wanted to get a temp for what the average sale is looking...

Bitterly let down by eBay and a very nasty scammer

I sold my iPhone 12 in good faith on eBay. When it arrived the buyer wrote an angry message accusing me of being a scammer and sending them an iPhone 6S. She provided a photo of said iPhone with the packaging I had sent. It made me so upset. I obviou...

Ebay ended sale as violation but I found the item on ebay and "sold one like this"

I have 3 sleep apnea hoses and you can see a multitude of postings for these. if you do a search for "res med climate" you can see a multitude in sold comps listed. Why? I literally see one of the same item in the sold comps for today!

Resolved! Example Of Why Views Are Down Drastically

I understand that a decrease in sales can be due to a number of factors but it goes without saying that if your listing doesn't appear when a buyer carries out a search you obviously have no chance. Case in point, I have a Arabia fish trivet listed a...

Thanksgiving holiday buyer awaiting payments - time away

i have a buyer who has not paid for their item yet (I accepted their offer on Monday morning at 8 am ) its now Wednesday and with thanksgiving tomorrow we will be out of the office until next Monday morning. after today i do not have access to the bu...

MC011 Antique & Vintage Items

Hello everyone, I have been eBay seller for over 24 years and have received tons of positive reviews. It hurts to write this as eBay is a main source of income to me, but I’m starting to loose hope — as I don’t believe that my account will get unrest...

Resolved! What to do after this case is closed / can it be reopened?

I accidentally posted and sold a women’s XL golf polo as a men’s XL. Item arrived and buyer said it was a women’s. I said my apologies you can open a return at no cost to you. A return is opened for wrong time sent and it gets automatically accepted....

How to appeal defects and ratings

Back in May and early June I had some customers open cases that hadn’t received their sport cards yet. eBay would contact me and give me 3 options: 1) update tracking - there would be nothing to update because I shipped it through eBay and the tracki...

Maybe doing a chargeback isn't so easy after all?

I've read so many horror stories about chargebacks on these boards.I was under the impression that for a buyer it would be a piece of cake, but apparently not.I bought 5 pairs of safety glasses from a online vendor.I paid with PayPal.These fragile gl...

Welcoming the holiday shoppers

A buyer messaged me saying how upset he is that he didn't receive their item but tracking shows delivered. I gave my usual, check with neighbors, friends, PO, ask for the delivery scan GPS location, etc. I got the usual quick reply "I did, got nothin...

Refunding a buyer

If I want to send a refund to a buyer, will ebay refund their cut? I listed an item as used, and I stated in my description that "It appears to be complete, with no parts removed." and "Unknown condition." I didn't pay attention to ebays automatic de...