Selling

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Payment dispute after shipment

I accepted an offer on an item last year from someone in Bulgaria. He filed an INAD and sent photos on some blue streaks on the side of the item. The brand of the item he bought has very poor quality control and I assumed I had missed the damage when...

Resolved! Fire requested a cancellation Why was I charged $10 when it wasn’t even shipped yet?

I don’t understand why eBay took close to $10 out of my bank account when a buyer wanted to cancel an item and I honored it because I didn’t even ship the item out yet and she wanted to cancel the item because she didn’t notice that it was defected. ...

Resolved! eBay cancelled a sale for my safety

In the past week, I have received 2 messages that an order has been cancelled for my safety.One of those orders was placed and completed a month ago. Buyer paid and received the item early December. Is this order still being cancelled? On the second ...

Looks Like A Bumpy Road Ahead

Now that eBay has released their Q1 report, sellers may wonder what's ahead for Q2 or Q3? From what I'm reading and watching, even from Lannone himself, it looks a little concerning. If you're struggling now as a seasoned seller, or if you're new to ...

Human please"":::::

I'm legit trying to make this work. Somehow i viewed my product and purchased my product. Im in need of a CS agent and slight guidance if possible. This process is unnecessarily complicated and to have more than 12 clicks to get to someone while char...

Payout

I have been selling things on eBay for several years, with the main goal of making money to fund an education fund for some kids. I have had payment holds for various reasons in the past, but all have been cleared. The problem is, that I haven't rece...

Mc011 Funds release

Hello everyoneI wanted to ask incase of Mc011 restriction which certainly won’t be lifted. Do i get my funds that are on hold? And if I do how long does it take on average to be released.thanks

Buyer unable to buy multiple items.

Hello. A buyer purchased an item from me and later sent me a message saying: "When I tried to purchase multiple items, eBay said you restrict purchases to one item every 10 days? Is that correct?" I went here: https://www.ebay.com/bmgt/BuyerRequireme...

Can i get ebay support to remove buyer's feedback

A random person brought my stuff and asked for a refundI refunded the payment, however he leaves a negative feedback to meI dont think it's my problem as i said product need to login (a digital product), and I've stated that it requires login in ever...

Let Me Get This Straight..

Ebay will not allow me to sell an Americana salt and pepper shaker set from the 1950s that shows a black man and woman dressed in an Aunt Jemima outfit, BUT WILL allow all types of Nazi memorabilia and coins? Ebay's excuse is the salt an pepper shake...

Screwed by offering a return and partial refund

I sold some earrings: Item no.:256230769506 and the buyer asked for a return/refund on the basis that the item wasn't as described. I wasn't happy to provide a full refund as I had included photos of the size of the earrings against a ruler and the t...

International fees being charged when shipping in United States

Good morning fellow ebay sellers. I noticed a few months ago, that items I was selling and shipping to a United States address are being charged international fees. I called ebay and they said the buyers were not in the United States and that is why....

Realized I’m likely being scammed after offering to send replacement item

Hey all, need some advice here. I ship some low value items via eBay standard envelopes and had one show delivered but buyer claimed it was not. Due to the nature of the envelopes and how their tracking is assumed I offered to send them a replacement...

removing a reserve from a listing

I removed the reserve from my listing that has no bids and 5 days left, will i still get hit with the reserve fees? i am having an issue finding this answer. Also, if it does remove them how long till ebay removes the owed fees from my home sell scre...