Seller News: July 2025
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Build buyer trust and discover improved seller tools with our latest updates
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Hello eBay Resellers, QUESTION: BUYER bought a coffee mug and sent a note saying: "please send to this person with this address. It's a gift"We responded immediately and said: "Sorry, we can only send to a CONFIRMED ebay address. We can refund you an...
I use to sell on ebay,had a store at one time.Anyway I am too old to deal with it now.I would like to find someone near to me that will sell for me.I have a huge collection ofcostume jewelry,gold,silver and diamond chip items,jewelry boxes.Too heavy ...
1. Shipped an expensive item via UPS to the buyer's apartment. I paid extra for "adult signature required". They made three attempts, missed him each time. I even tried to have UPS redirect the package to a nearby "access point" (a place that holds p...
Hello Ebay community / veterans! I have just opened a store and Im wondering if anyone has any advise in terms of how long it takes for people to trust you enough to make a purchase whilst you dont have any ratings yet. I feel like a school leaver sc...
Just a grumble more than anything. Story is: Buyer claimed a car part hadn't been delivered and wanted refund. I sent proof of delivery via RM tracked, with image of RM handing it to them at door. Certainly seemed like they were trying to scam us as ...
Hi all, Been on eBay for a few months now and got my first return request for a pair of 2006 Jordans. The buyer stated that the shoes started to fall apart after they were worn and attached some images. The degree of degrade of the shoes in the photo...
My wife has been an ebay seller for nearly 20 years, works really hard, tries to give the best customer service.But time and time again customers don't read the description are unreasonable with postage delays that are beyond the control of my wife a...
Wanted to post this here as I know there will be no resolution through eBay, so here's the story. Sold some nice white shoes, like new. The package was lost by Fed Ex for weeks, buyer was refunded. Shoes eventually picked up a scan and were delivered...
Has anyone else noticed that when you click on the "send offers" dropdown button in the ebay app under "selling", it no longer shows the listings that are available to send offers to? Instead it links to the "promote items" page instead. Doubtful thi...
I have been having problems with photo uploading tool since yesterday. Sometimes one photo uploads, sometimes none, just the circle arrow going round and round. Any suggestions?
GUYS! LISTEN ! I AM SELLING MY HERMES KELLY BELT THAT I BOUGHT AT HERMES BOUTIQUE WHERE I WORKED.GUESS WHAT EBAY AUTHENTICATOR SAID,THEY SAID THEY CAN'T AUTHENTICATE.IS THAT MEANS MY HERMES KELLY BELT IS FAKE ???? I CAN'T BELIEVED THIS! ALSO I ASK LI...
The buyer purchased a presale item (not in hand as of yet). I’m always 100% transparent in all of my titles and descriptions so that there’s no misunderstanding of any kind. Having said that, I was unable to secure the presale item, so I immediately ...
Hello I've noticed that eBay's platform has recently started promoting similar items right in the middle of my listings. This has become a cause for concern because it often leads to inquiries about my terms and conditions. The two lines of eBay's sp...
Including sales during the previous holiday season with right now when I'm selling a few niched items that are in season right now where delivery time is an issue, I've been getting a significant increase of buyer messages in regards to delivery time...
Hello everyone, this is a new one for me, so I thought I'd ask.For my Auctions, I have made sure to limit my shipping to the Continental US Only, and I've done this via the Auction Description itself, and also within the Shipping Parameters, set up v...
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