Selling

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Resolved! CONFIRMED eBay ADDRESS? Are we being scammed?

Hello eBay Resellers, QUESTION: BUYER bought a coffee mug and sent a note saying: "please send to this person with this address. It's a gift"We responded immediately and said: "Sorry, we can only send to a CONFIRMED ebay address. We can refund you an...

Finding a seller to sell for me

I use to sell on ebay,had a store at one time.Anyway I am too old to deal with it now.I would like to find someone near to me that will sell for me.I have a huge collection ofcostume jewelry,gold,silver and diamond chip items,jewelry boxes.Too heavy ...

Two UPS issues back to back...

1. Shipped an expensive item via UPS to the buyer's apartment. I paid extra for "adult signature required". They made three attempts, missed him each time. I even tried to have UPS redirect the package to a nearby "access point" (a place that holds p...

Resolved! New to Ebay and feeling like a school leaver

Hello Ebay community / veterans! I have just opened a store and Im wondering if anyone has any advise in terms of how long it takes for people to trust you enough to make a purchase whilst you dont have any ratings yet. I feel like a school leaver sc...

Negative feedback for buyer.

Just a grumble more than anything. Story is: Buyer claimed a car part hadn't been delivered and wanted refund. I sent proof of delivery via RM tracked, with image of RM handing it to them at door. Certainly seemed like they were trying to scam us as ...

Resolved! First Return Request - Buyer stated reason “defective” after being deathly worn.

Hi all, Been on eBay for a few months now and got my first return request for a pair of 2006 Jordans. The buyer stated that the shoes started to fall apart after they were worn and attached some images. The degree of degrade of the shoes in the photo...

Buyers need to treat sellers a whole lot better, or Ebay is dead

My wife has been an ebay seller for nearly 20 years, works really hard, tries to give the best customer service.But time and time again customers don't read the description are unreasonable with postage delays that are beyond the control of my wife a...

Shoes Authenticated Returned Due To Late Delivery - Returned To Me Damaged By eBay

Wanted to post this here as I know there will be no resolution through eBay, so here's the story. Sold some nice white shoes, like new. The package was lost by Fed Ex for weeks, buyer was refunded. Shoes eventually picked up a scan and were delivered...

"Send Offers" button on android phone app no linger works- sends you to promote listings instead

Has anyone else noticed that when you click on the "send offers" dropdown button in the ebay app under "selling", it no longer shows the listings that are available to send offers to? Instead it links to the "promote items" page instead. Doubtful thi...

Listing tool

I have been having problems with photo uploading tool since yesterday. Sometimes one photo uploads, sometimes none, just the circle arrow going round and round. Any suggestions?

EBAY AUTHENTICATORS

GUYS! LISTEN ! I AM SELLING MY HERMES KELLY BELT THAT I BOUGHT AT HERMES BOUTIQUE WHERE I WORKED.GUESS WHAT EBAY AUTHENTICATOR SAID,THEY SAID THEY CAN'T AUTHENTICATE.IS THAT MEANS MY HERMES KELLY BELT IS FAKE ???? I CAN'T BELIEVED THIS! ALSO I ASK LI...

Resolved! Buyer leaves false claim in feedback

The buyer purchased a presale item (not in hand as of yet). I’m always 100% transparent in all of my titles and descriptions so that there’s no misunderstanding of any kind. Having said that, I was unable to secure the presale item, so I immediately ...

Resolved! Ebays new Layout for Promoted/Sponsored Items

Hello I've noticed that eBay's platform has recently started promoting similar items right in the middle of my listings. This has become a cause for concern because it often leads to inquiries about my terms and conditions. The two lines of eBay's sp...

You guys ever burst a buyer's bubble here?

Including sales during the previous holiday season with right now when I'm selling a few niched items that are in season right now where delivery time is an issue, I've been getting a significant increase of buyer messages in regards to delivery time...

Using 3rd Party Shipping Hubs to Bypass Shipping in the US Only

Hello everyone, this is a new one for me, so I thought I'd ask.For my Auctions, I have made sure to limit my shipping to the Continental US Only, and I've done this via the Auction Description itself, and also within the Shipping Parameters, set up v...