Selling

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Shipping Snafu Or Stealth USPS Increase?

Heads up for the selling board - eBay appears to either have a major snafu in progress or they've put in a stealth increase for USPS Priority Mail for anything shipped on or after Monday January 8th. https://community.ebay.com/t5/Shipping/USPS-shippi...

Ebay charging fees on cancelled order

Suspicious buyer placed orders on the same item after each was cancelled due to an issue with mailing address. I noticed Ebay is charging me .30 fees- (3 times)- even though orders have been cancelled prior to having funds transfer to my bank account...

Bank routing number no longer accepted!

I am beyond frustrated! My husband recently sold something on eBay and we cannot get the payout from eBay. With multiple calls from customer service, and HOURS of time wasted, we were told that eBay doesn’t accept our routing number for payouts and w...

Fighting a false claim as a seller

How do you fight a case when some one says you didn’t send them the correct amount but you know you did?

Refund fees

Hello, The buyer purchased a single purchase of $149 on Friday. Saturday morning, she requested a cancellation and a full refund, which I issued. EBay took $60 from my bank account. Is it normal? The $149 was on my eBay account; the amount hadn't bee...

subscription seller discounts

did anyone receive a code for free shipping materials yet?

Zero Help from eBay on DELIVERED Items and Case Opening

Every single time I get a case open my sales plummet. CS claims this is not something they do but we all know that is false/a lie they are told to tell us. Right now I have my 4th case opened in the past 3 weeks from someone trying to get their money...

Resolved! How to resond to a bizarre question from buyer

I sold a brand new 4 disc movie set on Blu-ray to a buyer. He sent me this question today. "Well that sucks. On disc 4 you have to watch a long crap Simpson's then Marvel **bleep** that you can't skip or fast forward for 5 full minutesWhat kind of cr...

Long running glitch with offers, it is costing sellers a lot of sales and money (and eBay in turn)

This issue has been ongoing a long time. I send an offer and get and email from the buyer saying that when they try to accept an error pops up saying "oops, something went wrong" or "there was an issue processing your request", depending on if it is ...

Negative feedback

I was left negative feedback by a buyer and do not think it was justified. Here is the feedback " Received item not as promised. Unit was opened as chips in back of console presents. I know why this was done as games are not easily removed from conso...

Store name

Should my seller ID and store name be the same?

Resolved! how to promote the ebay store to get more sales

how to promote the ebay store to get more sales as a new seller in fashion

Total '23 return label costs?

How do I generate a report for return label costs for 2023?

who to contact at e-bay to report selling of an inappropriate item

Does E-Bay allow the sale of magazines with topless little girls on the cover?

Respond to buyer messages

Anyone else having trouble responding to buyers questions? When I go to respond, Ebay says the messages are 90 days old and cannot be answered or they are invalid questions. ??????? What's that suppose to mean? I need to respond to my buyers. I put i...