Selling

Forum Posts

Sorted by:

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

eBay Please Do Us a Favor and STOP SUPPRESSING OUR LISTINGS WITH YOUR ALGORITHM

We have tried literally EVERYTHING and our listings are NOT being seen. In the meantime we have had barely any sales in days.At Christmas. And we sell toys. Nice one, eBay.People in general are SICK of having to "figure out" these stupid algorithms, ...

Buyer backs out after winning 7 day auction

How do you go about dealing with this **bleep**?He messaged me MINUTES after winning the auction to cancel order, when he had multiple days to message me before it ended. This isn't $10, it's $150 and 7 days wasted so it's very frustrating... I also ...

Allowing a buyer not to return an item

I sold an item with a 30 day return. A buyer had a problem with the item. I returned the purchase price.In an email to the buyer I told him I refunded the purchase amount BUT also said he could keep the item and it was not necessary to sent it back.Q...

Resolved! Pdf digital file

HeyIf I made crafting pages in a PDF file (digital file),am I allowed to upload it to eBay? And if so.. in which category?

Baseball card auctions/sales are dead lately

Hello AllI am a small seller of baseball cards from the 1960's through the 1990's. All my cards are part of my personal collection. Lately, I am not selling very many cards through auctions or BIN's. In fact I am not getting any bids or views for tha...

Resolved! As a seller, can I cancel an order if a buyer seems sketchy?

I sold an item that I was going to ship in a bubble mailer. The buyer added a note saying to please ship it in a box. I responded that I can only ship in a bubble mailer and that they’re free to cancel the order if they’re comfortable with that. They...

Resolved! Attn Jewelry sellers..buyer claims diamond ring tw is less than stamped on the piece

I sold a gold ring with 5 diamonds totalling 1/2 carat. The ring is stamped 14k and 1/2 tw. The listing and pictures indicate that it is 1/2 ctw. They received the ring yesterday and supposedly already (by 10 AM local time) received word from their j...

Selling a valuable item with repairs or let the buyer repair?

An older relative gave me a potentially very valuable bird bath. The only other one like it ANYWHERE online is being sold by a bonafide antique shop for almost $2000. While I don't expect to get that much I will ask for about 1/3 of that. While movin...

Is there really no way to see which listings don't qualify for TRS+ ??

Yesterday I had a frustrating surprise. Well it started good -I sold a Victorian necklace for almost $500 within a few hours and only about 10 views after I listed it (must have UNDERpriced it, lol oh well). But then I saw the payable amount and it s...

Screen Shot 2023-12-09 at 6.56.42 PM.png

Resolved! Had a case opened...

So i got a case opened that buyer didn't recognize the purchase. I told ebay and they said challenge it. So i did. Well I contacted the buyer who left positive feedback and bought previously. He said Im sorry but I have no idea what you mean because ...

How to make a second chance offer?

I cancelled an auction sale to a non-paying buyer, and I want to make a second chance offer to the next highest bidder. Can someone explain how that works now? I have eBay's instructions. They aren't consistent with the site's behavior. The first ste...

Resolved! Chargeback from March 2023...Boy, am I mad.

I am mad. I got a credit card chargeback today from March 2023.Are you kidding me! My funds got on hold for this charge. 8 months!Is that even possible? That's like 240 days...Isn't that too long to ask for a chargeback?Got positive feedback from buy...