Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Domestic Shipping Error Message

With this new listing tool, (I HATE IT) I keep getting this error message. How do I make it stop???If overrides are provided for domestic shipping, you need to provide overrides for all services in domestic shipping.

Not sure what to do?

I sold an item on 12/27/23. I was mailed 12/28/23, 1st class mail so it would take time and it is over the holidays so possibly 1-2 weeks and I told the buyer that. The buyer contacted me today[1/2/24] asking about tracking I said there is no trackin...

Why my customers can't request invoice when buying on the "buy it now option"

I'm tired of getting this request and making new listing when it shouldn't be a problem when I check my settings are all good to go.

second chance offer

how do I do a second chance offer on an item I sold?

CORPORATE TRANSPARENCY ACT must register with govt. if LLC or Corporation

Just wanted to let you know new government regulations to combat money laundering. LLC and Corporations must register for new CORPORATE TRANSPARENCY ACT by January 1, 2024. Check links below to see if you company meets the criteria. https://fincen.go...

Resolved! my selling page is not loading ... does anyone know what to do?

some of my pages (including my selling) is not loading. Does anyone know what to do?

Items are "held in customs" and buyer is asking me to help.

Hi. I sold items to a buyer in South Korea, and the items are held in customs on the tracking. Two separate orders with two separate tracking numbers. I sell quite frequently and internationally as well, and have never had any issue with customs. I f...

Resolved! They signed me a feedback like this Ok

They signed me a feedback like thisOkjust OKWhat does that mean?What do you advise me that I should respond to that feedback?thank you so much

New View Item Page Design Finalized

Just a heads up - eBay is apparently saying the first phase of the new View Item Page design has been finalized and should be rolling out to all users very soon (if you don't already have it.) @mcdougle4248 was kind enough to share screenshots in ano...

Ebay standard envelope for sports cards got us shut down

We use the ebay standard envelope for sports cards as our primary shipping option. Our account was restricted without warning or explanation almost a week ago. After several calls we were able to determine it was due to several items not showing deli...

Not be able to reply MC011 Message

I recently received a MC011 restriction from ebay asking to upload all tracking which I did. I tried to reply to the message but it gives me a error message:We are not able to process your message now.Please contact eBay Customer Service. I tried ema...

free shipping and combining orders

I've never done much with free shipping but am thinking of trying it with some auctions. I often hear from buyers wanting to buy multiple items and get combined shipping. How does this work for you? Do people just order multiples with no expectation ...

Resolved! Can a buyer venmo or zelle additional payment after a sale was made and paid for?

A buyer messed up with their address and the package returned. They are asking if they can venmo or zelle me the shipping fee again to re-ship it. I typically have them paypal me with our emails, but I have the venmo/zelle accounts set up to my busin...

I got scammed! What can I do now?

Yes, I know I was oblivious and was not careful. But I got scammed again. The item is already delivered. Is there anything I can do to get either my item or money back?