Selling

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Resolved! Shipped but didn't ship. How could this happen?

I have an order that shows it was shipped including tracking but I didn't because I wasn't here and no, no one else was either. I don't understand how this could happen. Obviously, the buyer will not receive the item because I didn't send it. Anyone ...

Is a custom SKU field available on a private seller account?

I cannot locate the Custom SKU field on my sell page. Please help.

Sport Card Fake Autograph Policy Violation

This card got taken down to policy violations, I’m guessing cause it’s a fake autograph, but I saw tons of them up. Anyone know why mine got removed but not all there’s?

Golden Goose Authenticity Mishap

I need some advice. I sold a pair of AUTHENTIC Golden Goose sneakers and was told that the sale was canceled because the shoes did not pass the inspection as being authentic. The certificate was in the box!!!! I purchased these sneakers an the Golden...

Sell8ng to buyers who just opened account sameday

This seems strange, I'm selling a digital camera, I got a couple of low offers from a 0 feedback new account, from FL. And another one from somewhere else.Then it sold for full price from a 0 feedback new account from TX. .Seems very odd these accoun...

CANT FIND CATEGORY TO LIST ANYMORE!

Hello,I am not a rookie here. Been selling for 12 years and never had such issues with placing my items in categories. I keep taking months long breaks from here because of the constant frustration. I look at others listings, still can't find where t...

Resolved! No option for flat rate shipping boxes?

I've been listing some items over the years with Priority Mail as the first shipping option, and Priority Mail Flat Rate Box as the second option. I just worked on a sell similar listing....and am no longer able to offer Flat Rate as an option. It is...

Can't enable "buy it now" button. Also, various shipping options aren't offered. Yikes!

Hello! I listed a lot of vintage dolls on ebay. I notice that the "buy it now" button is disabled. I can't figure out how to enable it. Also, I am unable to offer various shipping options. It drops down as freight only. Any help would be appreciated....

Is eBay Shadowbanning Me?

I sell AirPods, and I had very good sales, with hundreds of views an hour. All of a sudden, some of my posts were removed for “counterfeit”. Now, when I make a new listing, I get zero views. I have left one on for about 12 hours and not a single view...

Bogus return as wrong item sent, why doesn't eBay help sellers out with these?

I have a buyer who ordered two sets of Pair of Thieves socks from me. He opened a return as "wrong item sent" and uploaded two photos. Both photos match exactly what the listing shows, however, he destroyed the packaging. So now I will not be able to...

Package returned

Sold a CD to someone. I received it back today from the USPS with these notes on the sticker: "Return to sender. No mail receptacle. Unable to forward." Not having this happen to me before, what is my next move? I have sent her a note through the sys...

"There's nothing I can do for you"

This sentence is commonly used when you've given a buyer your suggestions or help, and the buyer refuses to follow them but still asks for help.I've always tried to avoid using this type of sentence as to not want to fan the flames of mostly likely a...

Resolved! Issuing a partial refund for a sale 5 months ago.

I have a customer who is unhappy with a product I sold ~5 months ago. We agreed that I would issue a partial refund. I do not see a way to do this. Looking for help.Is there a way to dispute a complaint to ebay or a poor rating. Given that the sale w...

Buyer misused returns and was harrassing me vis messages

let me start out by saying ive been selling on ebay 23 yrs, 100% feedback, selling over 4000 items and counting. I purchase every single item myself. Sold a pair of defective uggs with scuffs to buyer. Buyer immediatley claimed fake and was harrassin...

Charge for Ending Buy It Now Listing?

Hi there, Is there any cost for ending a Buy It Now listing? I've received offers on it that I've rejected and there are/were watchers. I didn't pay a listing fee, either. Any feedback would help!