Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Do I complain to Fedex?

I had a return coming back to me thru Fedex (ebay's generated return label). So the Fedex guy apparently shows up after work hours and instead of leaving a notice on the door, he gave it to a dumb neighbor of mine who we never see because he only sho...

Ebay won't let me purchase a shipping label

Hi! I'm a new seller and ebay isn't letting me purchase the shipping label. There's a warning in red that says "It was not possible to generate the label. Return province is a required field." I'm not sure what it means and I've never had this proble...

Resolved! Ebay Not Removing Negative Feedback on Feedback Extortion Anymore?

I'm not much of a complainer, If I get a negative feedback, I try to understand If there is any way I can improve and avoid these types of feedbacks. I learn from it and move on, however, I had a buyer send me a message on an order that if I did not ...

Tax forms

Where do I find my 1099 form? Thanks.

Package torubles

I am in a very bad predicament currently. This Wednesday (January 10) I accidentally dropped off a package at my local USPS Post Office that was to be shipped to eBay through FedEx to be authenticated. The item was a $1,000 pair of sneakers. Tracking...

Getting scammed and receiving a defect from eBay

I received a defect for an item that was returned to me that wasn't the I item shipped. Ebay sided with buyer because short of having a video of me shipping the item I could not prove I shipped a broken item. I shipped a completely intact pearl brace...

Resolved! Auto Sending Offers?

I unexpectedly discovered my new buy it now listings are auto sending offers.how did this happen and how do i prevent it?

Resolved! New Seller Account Funds on Hold

So, for the last 2 weeks i have called to have my funds released. I was even couraged to call that is until today. I was told with im assuming a straight face thta since i bought my own shipping lable rather than buy ebays overpriced shipping that i ...

Offer cancelled because a bit was made???

I have an item for sale and was made an offer yesterday of £100, with an expiration of 8pm today. However, when I went to accept the offer this morning, I found: The offer was declined because a bid was placed. I did not decline it and the person who...

Need help with CSV or Excel File for Bulk Listing of 9000 Audio Book Titles

So, I'm very computer literate, familiar with excel, etc., but still having the hardest time getting a bulk listing template (CSV or Excel file) to actually work properly. All of my listings will have the same fixed price, same option to accept offer...

"In transit to next facility arriving late"

Is anyone else having a problem with items with tracking "running behind"?Mailed December 30....."January 7...running behind"...from San Francisco to Oklahoma.If it don't get their by January 25th...I guess I have to do a refund if buyer is not hones...

Resolved! Buyer Return Abuse

So I recently sold an item on eBay (a Paint Sprayer machine). The buyer opened a return and said they have used this item for two jobs and it stopped in the middle of their second job hence they will need a refund or replacement. The return as automa...

Printing label mishaps!

I bought one of those fancy Rollo label makers and had a heck of a time getting it to work correctly. I must have printed out six or seven labels that I purchased thru Ebay. Do I have to cancel those labels? Will I be charged for each of those mistak...

Multiple acounts?

I have had an account on ebay for more than 10 years - primarily as a buyer.Can I sell from a different account than I use to buy?Another way of asking this: can I have more than one ebay account?Thank you.

An Example of Blatant Feedback Extortion by a Buyer

Below are excerpts from the 29 messages the buyer sent in their attempt to extort a refund without a return, including iPhone screenshots of the threatened negative feedback. The listing allowed a 30-day return but the buyer falsely filed a NAD. They...