Selling

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Resolved! Suspicious return request on item I didn't sell to the buyer

Hi all, I've been selling on eBay for a while, but this is my first experience with something that appears to be fraudulent, and I'm unsure my next steps. I got positive feedback from a buyer, who then initiated a return which was automatically appro...

Unbelievable experience with Israel customer- eBay supports his threat.

On January 7th, 2023 a customer from Israel purchased an item from that for roughly $50.00. Well more than one month later (February 22nd,) I receive a message from this customer stating (and I will leave out the product name:"Will a negative feedbac...

Info On How to Close My eBay Store

I need info on how to close my eBay store. After over 15 years of selling, I'm tired of the high fees & want to go on to something else. I need your help please. Is there a website that will give me this info.?

Buy first, ask questions later.

The attention span of the average buyer has shrunk over time. I sold this:https://www.ebay.com/itm/226016773424Now, if you go to item specifics, it says "dough hook" under included accessories. I forgot to uncheck this when I found a similar model an...

Resolved! Are buyers still unable to request a combined shipping invoice on the mobile app?

Had a buyer message me this morning, wants to buy multiple items but can't find a "request total" option anywhere. Searched these boards and found that the option was not available on the mobile app but these threads were a couple years old, just won...

Motors

Second hand cars

Creepy Buyer

Got a positive feedback from a buyer where my item was returned to me.And buyer has not contacted me at all.Buyer has 18 positive feedbacks from different sellers.I guess buyer just wants positive feedbacks...from low cost items sold from sellers.I u...

defection rate

How do I change defection rate

Selling Fees (Final Value Fee)

I needed some cash, so I did what I haven’t done in years, and sold a precious belonging on eBay. When I looked at the cost breakdown, I was in shock. The final value fee was INSANELY high. I’m very unhappy with eBay about this.

looked all over on PC and mobile... cannot find how to reset handling times.

looked all over on PC and mobile... cannot find how to reset handling times. how is it? has it changed? I went to everything I can think of. ebay does not make it easy to locate things for sellers

Flood of sales after Time Away ends...

Am I the only person who is noticing crazy sales happening once the Time Away ends? People could still see some items (on their watch list probably, I checked when you go to the item it doesn't let them purchase). Within two days of time away ending,...

Resolved! Negative for doing what the buyer asked.

So ebay thinks it's perfectly fine to allow a "buyer" to leave a seller negative feedback for a cancelled transaction (buyer asked to cancel immediately after buying). This should have been a non-transaction situation. There WAS NO TRANSACTION. They ...

One of the worst buyers I have dealt with so far

Delusional buyer purchased a fairly cheap digital heart rate monitor, then went on demanding a refund because it is not an "athletic watch". The watch is not the type that is built for athletes. It is a simple digital heart rate monitor made by a bra...

Resolved! How to change my eBay handling time (November 2022)

Ever since this new eBay update, all my store settings have been messed up. I've managed to fix everything via bulk editing except the handling time for my listings. I did try following the eBay instructions but the "Handling Time" option doesn't app...

Feedback removals in Seller Help are all handled by humans, but...

I spoke with multiple agents about this issue and they can all confirm that feedback removal requests done in the Seller Help are only reviewed by humans and not bots or AI. Each review decision has a name attached to it of which employee took care o...