Selling

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Buyer can't find my item (even with a link to it)

I'm wondering if someone can give some technical information on this (to prove or disprove my theory on what's going on here). Buyer wants three items, combined into one lot for him with one postage charge (the postage charges to UK are the reason th...

Confusing buyer message for cancellation

I received a buyer message requesting me to cancel their order. No formal cancellation was filed. I checked and their message has a timestamp of a little more than an hour BEFORE they made the purchase.Unfortunately all this was done in the middle of...

Reporting a listing as copyright/intellectual property infringement

If I have reported a listing/item to eBay as infringing on copyright/intellectual material, what is the likelihood of eBay taking action and how long does it usually take?Backstory: the photo being used in another persons listing is mine (not a stock...

Buyer of the week

This week's winner messaged me asking me if I can personalize it by etching initials on the item. I said no. Then they bought the item shortly after. In the buyer notes they said to etch the initials on it if possible. I told them it's not possible b...

How to start a sale for an entire category

I have never had a sale on ebay and can't find a procedure for it on the overview page. Anybody have any suggestions?

Selling Basics

I was in infrequent user in the past, and that was several years ago. ebay was not nearly as full-featured as it seems to be now. So my questions are very basic: * Does the seller pay a commision when their item sells? * How does the bidding "work"? ...

Buyer wanted free international shipping through GSP

Hi there, A buyer recently purchased an item from me. I'm in the USA, they're in Canada. I'm enrolled in the Global Shipping Program. The buyer initially messaged me about several existing items I had listed, so I created a new listing and "bundled" ...

Fraudulent Website

Many of my listings including listings by other stores on Ebay are showing up on this fraudulent website. thaiaktuell.com My images have my handwritten tags and the descriptions for items are copied exactly. I sell only original paper collectibles an...

Rumor

Looking for buyer

Corrupt eBay Customer Service Rep

I have no evidence but I have a strong feeling that we have corrupt customer service rep in eBay. For past 1 month I am getting 3 days, 7 days and 10 days ban on my account for posting certain listing. Interestingly only a few similar listing are on ...

Return requested when purchased by mistake

Good afternoon,Last week I sold a single right Nike Lebron shoe, which I as clearly noted in the description and in photos. The buyer is asking for a refund saying he thought it was a tennis shoe and didn't see it was just 1 shoe. The buyer made an o...

Resolved! How to handle buyers with names like "Text me i have questions 247 xxx 3689"

Thought we had a great week of selling but then the buyers turn out to be scammers and don't pay and put a name up that shows them as someone who wants me to text them and they put the message and number in their buyer info. I'm not about to text any...

Resolved! Frustrating experience after 20 years on Ebay

I have 380+ active listings, only 2 (now Zero after I delisted those 2) shows under my profile as well as in my Ebay store. I couldn't even search them in Ebay. I spoke with Ebay support, which they opened a case to the tech team more than 2 months a...

Seller Protections are in place for those impacted by winter weather

Ya **bleep** , eBay is already trying to force a return that is stuck ,, I DO NOT HAVE IT AND TRACKING PROVES IT!!! Message sent to me : item received and refund.. LOL --- look at the tracking eBay it is STUCK, I do not have it ,, and will not refund...