Selling

Forum Posts

Sorted by:

Is there a way to permanently remove "Respond to questions" in the seller hub?

I don't believe there is a single human being in the world that actually uses the "Respond to questions" in the Actions column of the seller hub. To me, it just gets in the way of making edits to the listing. Having to click the tiny arrow dropdown b...

Not Able To Resend Offer

This past week I have had 2 customers ask for me to resend an offer that I had previously sent out en mass to all watchers. The message they send has the "reply with offer" button, but when I click it, it says "There is an active offer for this buyer...

Negative feedback

What does everyone think about a seller no being able to leave negative feedback but the buyer can leave negative feedback. Is this fair to sellers, not hardly. We need to let ebay know that this is wrong. If you take a sellers rights away then you n...

My last 2 Larger Sales Labeled to be authenticated" ships to Empty office space. Cant be so?

I have been scammed by a buyer and eBay is not doing anything - I dont have money and item

Dear All, I sold an item end of August to Colombia. Item got posted few days after. After 2 weeks the buyer opened a case stating the item didn't arrived. I contacted the carrier opening a claim to investigate: I have been told that item was on Colom...

Offers. Yay or nay?

What is up with all the offers flying around on eBay? Literally I can put 10 things on my watchlist and I’m going to get offers for eight of them , from seemingly desperate sellers. Is this the new norm now, the new selling strategy on here? I’ve als...

Refunded buyer but they have now received items, and now I am being ignored…EBay say they can’t help

Hello all, I really need some advice as eBay have been no help at all and I’m unsure what to do. A buyer opened an ‘item not received’ case and since seeing on the tracking there had been no movement for a while, and the expected received by date had...

It's true, sellers CAN NOT win a dispute. "Seller Protection" is NOT a thing.

I did everything right, the buyer did everything wrong, he keeps my item AND the money and my only recourse is to vent to the community. The photos and VIDEO on my listing showed the item he received working perfectly. Upon delivery he started right ...

The Small Seller Gets The Shaft

This Is Disgusting. Earlier today I was going to relist about 20 items All of them had 35 cent fees which I have not seen in a long time. I was told by customer service that I was over the 250 free listings for the month. This Is Wrong. ebay supposed...

Resolved! Offers and Shipping

Someone made me an offer for asking price even though I have bidding turned off? It says Price does not include postage and I have calculated shipping set, does their offer include shipping or is that still calculated after I accept their offer?

How do some people in Sri Lanka, Pakistan, and India manage to open multiple eBay accounts daily?

How do some people in Sri Lanka, Pakistan, and India manage to open multiple eBay accounts daily, complete verification for each account, and even make sales from the first day the account is created? Are eBay's blocking systems active in some countr...

Hello :) Urgent: Label Generation Issue - Need Quick Assistance

Hey everyone,I hope you're well. I'm urgently seeking help with a critical issue. I updated my bank information, and now, when trying to generate a label, I'm getting an error: "It was not possible to generate the label. Return province is a required...

Buyer refuses to give the correct pin to unlock my phone. Ebay has closed the case without insuring

I sold a phone to a customer. Customer stated phone Imea was not correct? This made no sense, so I had them return it. Item returned had the charger and cable missing as well charge receptacle was damaged. I was able to finally charge it, but he inst...

GLITCH: Promoted Listings Advanced automatically turned on when revising listing

This is an issue that's been going on for at least 2 months now, and eBay has yet to fix it. To be clear, they know the problem exists (each time I've called in about it, the rep told me eBay was already aware of the issue), but have not corrected it...

EB promoted listings advanced glitch B.png

Resolved! ChargeBack Absurdity

So I recently had my first charge back. I submitted the tracking info ebay requested. After that, I asked the buyer for the item back and he actually started talking to me. He said his bank initiated the chargeback without his approval. Admitted the ...